Client Solutions Manager Job Description Template
Our company is looking for a Client Solutions Manager to join our team.
Responsibilities:
- Platform and Product Expertise;
- Drive education on Facebook product, company updates and share Facebook best practices as relevant to client or agencies’ business;
- Influence product innovation based on client needs and feedback;
- Marketing Solutions Expert;
- Relationship Management;
- Media Planning, Strategy, and Measurement;
- Provide and oversee Facebook marketing strategy, align with client’s key business objectives;
- Work and collaborate with diverse group of internal cross functional teams;
- Customer and Industry Knowledge;
- Build and manage relationships with key clients and agency partners (media, creative, marketing partners);
- Analyse data and insights to guide strategy and implementation of Facebook solutions;
- Develop a deep knowledge of Digital Marketing, Retail, and accompanying Facebook solutions.
Requirements:
- Experience providing insights and campaign optimisations/recommendations;
- Advanced excel skills;
- Experience planning, delivering, and executing media, measurement, and creative strategy;
- Experience working directly with marketing, media and/or consulting companies;
- Experience supporting the execution of account growth strategy and action plans as part of a team;
- Demonstrated experience analyzing data sets and delivering actionable insights;
- Experience presenting to external stakeholders at a variety of levels;
- Experience aligning solutions and measurement to client business objectives;
- Strong project management abilities, with experience completing projects with minimal direction with high attention to detail;
- Demonstrated ability to build strong working relationships with internal and external partners;
- Ability to guide adoption of products/solutions;
- Experience leading and managing initiatives with support from team/manager;
- Extensive experience as a Facebook user and familiarity with Facebook’s ad products.