Average salary: £28,178 /yearly
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£30k - £35k per annum
...service department to ensure efficiency and effectiveness. Act as the primary point of contact for escalated customer inquiries and complaints, resolving them promptly. Monitor and analyse customer service metrics to identify areas for improvement. Process customer...ComplaintsWork at office£18.06 - £25.59 per hour
Seven Resourcing are currently looking for a Housing Maintenance Complaints Officer to work hybrid in Cambridge or to work completely remote from home. Role Information/Duties: * To undertake the investigation of complaints, disrepair claims and ombudsman cases in line with...ComplaintsHourly payFull timeContract workTemporary workWork at officeLocal areaRemote workHybrid work2 days week- £29k - £37k per annumEstimated...supported. In this role, your duties include fostering positive client relations, managing enquiries, and promptly directing customer complaints to relevant departments. To be successful in client services, you should exhibit extensive experience in a similar role and...ComplaintsWork at officeRemote workHoliday work3 days week
£33k per annum
...be limited too; * Booking in appointments to visit occupied properties * Carrying out condition surveys * Dealing with resident complaints * Working hand in hand with the site team to get works completed to the correct standard * Building strong relationships with tenants...ComplaintsPermanent employmentFor contractorsImmediate start£25k - £30k per annum
...you’re looking for! Responsibilities: • Updating policies and procedures including AML & GDPR • Dealing with initial responses to complaints and ensuring the complaints process is followed • Providing general admin support within the compliance department and maintaining...ComplaintsPermanent employmentPart timeWork at office3 days week£30.5 per hour
...of the public and press are present. # To act as lead legal adviser on project teams. # To lead on the response to complex complaints, which may involve points of law and procedure. This is a Full time role on a temporary contract basis. If you are interested...ComplaintsFull timeContract workTemporary work- £25k - £33k per annumEstimated...service to customers and ensure quality standards are consistently met. Maintain clean and organized work areas. Handle guest complaints and remarks promptly, providing timely responses. Pay close attention to detail and ensure quality in all aspects of your work....ComplaintsHourly payFull timeApprenticeshipLocal areaWorldwideFlexible hoursShift workRotating shiftWeekend workWeekday work
- £24k - £32k per annumEstimated...the highest level of customer service. Adopt a consistent approach to customer care across the contract. Manage the Tenant’s Complaints procedures as a point of escalation. Maintain and update the on-site database to reflect ongoing works. We are looking for a candidate...ComplaintsContract workFixed term contractOngoing contractWork at officeFlexible hours
£12.21 per hour
...people focused environment A Confident user of Microsoft office 365 (Word, Excel and Outlook) Experience of handling client's complaints and able to provide appropriate solutions Effective verbal and written communication skills with the ability to communicate confidently...ComplaintsHourly payFull timeTemporary workWork at officeWorking Monday to Friday- £24k - £32k per annumEstimated...correspondence following company guidelines Ensure client is contacted according to the guidelines for their category Manage client complaints effectively and escalate to Pod leader or Head of compliance on same working day where appropriate Technology: Utilise the...ComplaintsWork at officeFlexible hours
- £24k - £32k per annumEstimated...Compassion embedding them throughout the home. You will be proactively addressing customer feedback with efficient communication and complaint resolution. You will use complaints and feedback to ensure you are always working towards continuous improvement. To be the first...ComplaintsLocal area
TLC Care
Cambridge, Cambridgeshire6 days ago £41.5 per hour
...coordinated and effective support for service users. - Handle administrative responsibilities including documentation, report writing, complaints investigations, and outcome evaluations. - Drive quality improvement and compliance within the service, aligning with policies,...ComplaintsHourly payFull timeOngoing contractFlexible hours- ...ensure top-tier customer service. Maintain a consistent approach to customer care across the contract. Manage and escalate tenant complaints effectively. Keep the on-site database updated with ongoing works. What We're Looking For: Proven experience as a Resident...ComplaintsPermanent employmentContract workFixed term contractOngoing contractWork at officeWorking Monday to Friday
- £25k - £33k per annumEstimated...ensure that guests’ requests are met promptly – you will take accountability to ensure actions happen! Taking ownership of guest complaints - you will be fully empowered to make decisions whilst dealing with guests and are expected to take full ownership of the feedback to...ComplaintsNight shiftWeekend work
Parker's Tavern
Cambridge, Cambridgeshire20 days ago - £38k - £52k per annumEstimated...equipment Processing invoices and managing financial records Assisting with the preparation of reports and audits Handling complaints and providing a high level of customer service Requirements for a GP Admin job: Excellent organizational and administrative skills...ComplaintsFull timeLocum40 hours per weekFlexible hours
£48.21k - £51.55k per annum
...delivery by developing responses to need with the organisations who are key in providing services * Lead on customer service and stage 1 complaints where appropriate * Lead on the creation and delivery of team development plans that reflect service plans * Manage the team...ComplaintsPermanent employmentFull timeWork placementLocal area- £29k - £38k per annumEstimated...process - Product Experience Report, RMA process - Return Material Authorization, case billing and closure). Provide prompt and accurate complaint reports per quality and compliance system requirements. Assist in product demonstrations and lab logistics to service sales,...Complaints
Stryker
Cambridge, Cambridgeshire14 days ago £34.7k per annum
...come to work and have fun Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way Leading from the front, you will be hands on working with the team on the line and on floor...ComplaintsPermanent employmentLong term contractWork at officeFlexible hoursShift work- ...and expert practice support - giving you the time to concentrate on delivering excellent patient care • Access to an in-house complaint team • Practice level marketing support to help you grow your business • Network of 380+ practices making it easier to relocate...ComplaintsPart timeSelf employmentLong term contractLocal areaRelocationCity centre
- £21k - £24k per annumEstimated...operations and customer service ideally with the exposure to business process management and value stream mapping ~ Experience in customer complaints management and working across functions and diverse geographies, with the ability to manage complex relationships across business...ComplaintsFull timeWork at officeHybrid work
£12.87 per hour
...issues that occur on the job Monitor staff performance and provide feedback to improve efficiency and quality Respond to customer complaints and special requests Report and follow up on maintenance issues and damages Monitor and replenish cleaning products stock,...ComplaintsHourly payImmediate startFlexible hoursShift work- £21k - £27k per annumEstimated...operational, administrative, and colleague needs effectively. Oversee group and meeting room bookings alongside the F&B Manager. Handle complaints with confidence and empathy. Manage staff planning, scheduling, and budget adherence to optimise productivity. Promote and...ComplaintsFull timeApprenticeshipWorldwideFlexible hoursShift workNight shiftRotating shift
£11 per hour
...customer’s experience and meet Taco Bell’s customer satisfaction targets Tracks, analyses and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance...ComplaintsHourly payLocal areaHoliday workFlexible hoursNight shiftAfternoon shiftOnix-Systems
Cambridge, Cambridgeshire15 days ago- ...quality of service is achieved in the breakfast, the coffee shop and the bar Ensures the working areas are clean Handles any guest complaints and/or remarks provides a response as soon as possible Complying with Food Safety regulations Take food and drinks order and...ComplaintsPart timeApprenticeshipLocal areaImmediate startWorldwideFlexible hoursNight shiftRotating shiftDay shiftAfternoon shift
£34k per annum
...completing the relevant back office paperwork – full responsibility for the Financial performance of the contract; Handle customer complaints as required Direct and coach team members to learn procedures and standards for all kitchen tasks, ensuring all training and...ComplaintsWeekly payFull timeContract workApprenticeship40 hours per weekShift workWeekend workAfternoon shiftWorking Monday to Friday- £39k - £52k per annumEstimated...the financial and reputational risk to the business Completing 5 points per day Promptly and effectively responding to queries, complaints and claims Regularly reviewing the performance and risk of products and propositions so that they meet the needs of the target...ComplaintsPermanent employmentFull timePart timeTerm timeHoliday workFlexible hours
- ...envelopes. Ensure security boxes are maintained and run within security procedures. Report any safety hazards in the area. All complaints to be handled promptly and efficiently. Attend and participate in meetings and training sessions provided. Any other duties...ComplaintsContract workPart timeApprenticeshipImmediate startWorldwideHoliday workShift workNight shift
$119.2k per annum
...combination products that enable insights for root cause investigation and design robustness supporting lifecycle management activities and complaint reduction. Implementing explicit and implicit FEM structural models. Ensuring that the approach and simplifications used to build...ComplaintsPermanent employmentFull timeLong term contractRemote workHybrid workFlexible hours- £40k - £53k per annumEstimatedWhat if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that ...Full timeWork at officeLocal areaFlexible hours3 days week
Illumina, Inc.
Cambridge, Cambridgeshire4 days ago £30.81k - £35.12k per annum
The Estates Division is responsible for the management and maintenance of the University's diverse and historic estate. We are seeking a highly organised and proactive Control Centre Coordinator to join our Control Centre team, which plays a vital role in delivering a responsive...Local areaRelocationHybrid workFlexible hours
