Average salary: £43,070 /yearly
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£25k - £26k per annum
...expectations.Technical Customer Service Advisor day to day duties include:- Customer Service: Respond to customer inquiries and complaints regarding products and services in a timely, professional, and courteous manner. ○ Effectively gather customer information to...ComplaintsPermanent£26k - £28k per annum
Customer Complaints Advisor Loughborough £26,000 - £28,000 DOE A new opportunity as a Customer Service Complaints Advisor has become available with our client's business. In this role, you will play a crucial role in handling and resolving customer complaints efficiently...ComplaintsPermanent£28k per annum
...and handover including a full and final check on all relevant documentation. Monitor and help proactively resolve after sales complaints to ensure customer satisfaction. Encouraging potential upgrades and upselling to guests If you think you may fit the...ComplaintsPermanentFull-time£25k per annum
...information. ~Record and update information on the CRM system. ~Communicate professionally with customers via email and telephone. ~Handle complaints with empathy and professionalism. ~Process orders accurately and highlight any quality issues. ~Undertake root cause analysis of...ComplaintsFixed-term contract£28k per annum
...resolve queries and maintain progress Accurately record all communications and updates in our CRM system Track installation and complaint resolution progress to ensure timely completion Work towards achieving team and individual KPIs Collect outstanding balances...ComplaintsLong-term contractPermanentOn-site- ...Deliver a high standard of customer service by addressing needs and resolving issues promptly and professionally Manage and resolve complaints with empathy and a solution-focused approach Work independently to manage your workload and ensure accurate updates to customer...ComplaintsFull-timeOn-siteMonday to FridayShift work
- ...Key Responsibilities Take ownership of complaints and enquiries from start to resolution, ensuring timely, fair, and customer-focused outcomes. Coordinate investigations, gather evidence, and produce clear, consistent responses aligned with regulatory and best practice...Complaints
£16.64k per annum
...customer service or repair requirements Prepare repair order documents including pricing up parts required Deal with queries and complaints in a professional manner Demonstrate consistent good customer service Where you'll work 65 Armstrong Way, Willenhall,...Complaints40 hours/weekApprenticeshipMonday to Friday£26k - £27k per annum
...: * Answering incoming calls (1st line) * Provision of quotations * Order entry * Major account handling and rep liaison * Complaint handling * Order chasing and management of urgent orders * Calling dormant customers * Opening new accounts * Calling established...ComplaintsPermanentTemporaryOn-siteMonday to Friday£29 - £30.83 per hour
Company: NIYAA PEOPLE LTD Job Type: Contract, Full Time Salary: £29 - £30.83/hourComplaintsFull-time£26.5k - £30k per annum
...the customers. CUSTOMER SERVICE JOB PURPOSE Develop a culture of customer satisfaction through timely and thorough handling of complaints, queries and general enquiries. Working in a fast-paced environment, to address customer issues via the telephone or email. CUSTOMER...ComplaintsFull-timeShift work£25.04 per hour
...per hour Role is to be office based at Kirkby in Ashfield and will support with the investigation, acknowledgement and response to complaints over various service areas. The successful candidate should have knowledge of handling complaints in the social housing environment,...ComplaintsHourly payFull-timeOn-siteImmediate startMonday to FridayFlexible hours- ...Responsibilities Support the delivery of service charge processes for tenants and leaseholders, including billing, enquiries, and complaint handling. Assist with the annual rent and service charge setting process, ensuring accuracy in estimates, actuals, and...ComplaintsHybrid workingImmediate start
£14.13 per hour
...needed in Redditch, £14.13ph PAYE – Reference: RQ1730389 Responsibilities will include: -Service charge administration related complaints and queries from customers ensuring that the customer experience is positive, professional and complaint, within set timescales -Support...ComplaintsFull-timeTemporaryHybrid working£25.94k per annum
...activity. Monitoring customer, driver, and trainer information to support seamless service delivery. Resolving customer queries and complaints effectively, escalating where appropriate. Identifying opportunities to improve processes and support account growth where...Complaints- ...Solicitors Regulation Authority Solicitors Regulation Authority, Requirements of the role As a Corporate Complaints Officer you will be working as part of a small and specialised Corporate Complaints team investigating, responding to and resolving escalated complaints...ComplaintsPermanentFull-timeHybrid workingOn-siteFlexible hours
£13 per hour
...supporting other departments when needed. Understanding customer needs and maintain manage expectations. Dealing with customer complaints when required. Desirable ~ Experience working with Microsoft Dynamics 365 Business Central – although full training will be...ComplaintsPermanentTemporaryOn-siteMonday to FridayShift work- £24k - £30k per annumEstimated...Administrator A TYPICAL DAY MAY INVOLVE? Working on the service delivery team Managing customer requests - dealing with quotes, complaints, general queries & compliance documentation. Working within the SLA timeframe High use of system work-lots of attention to detail...ComplaintsPermanentFull-timeImmediate startMonday to FridayShift work
£35 per hour
...processes from identification through to completion, ensuring timely and high-quality outcomes. Manage disrepair cases and customer complaints, ensuring appropriate and prompt resolution. Work collaboratively with teams across housing services, including voids, tenancy...ComplaintsHourly payOn-siteImmediate start£26.23k per annum
...which is consistent with our clients' values * The completion of duties as required from time to time by the Management Team * Manage complaints in line with policy ensuring full and in-depth information is captured and logged to enable full reporting on Expressions of...ComplaintsPermanentFull-time£13.3k per annum
...improve customer loyalty If things don’t go to plan, your support network will help you to investigate and resolve any questions or complaints You’ll embrace change and rise to the challenges of a customer-focused role Your drive to achieve will lead you to exceed your...ComplaintsApprenticeshipMonday to FridayShift workAfternoon shift- £22k - £25k per annumEstimated...through hands-on training and ongoing support. Leading on from this, you’ll progress through a structured development path that includes complaints handling training and over time, more specialist skill sets. This layered approach is designed to create a flexible, capable team...ComplaintsHybrid workingMonday to FridayFlexible hours
£26k per annum
...comprehensive in replies to anticipate the next questions. Ensure responses are within the KPI Credits / Returns: Ensure all complaints, credits and returns are actioned within KPI expectations and logged accurately, enabling root cause analysis. Ensure consistent follow...ComplaintsPermanentFull-timeMonday to Thursday£18.36 per hour
Company: OPUS PEOPLE SOLUTIONS LTD Job Type: Temporary, Full Time Salary: £18.36/hourComplaintsFull-timeTemporary- ...revised programmes. Negotiate delivery schedules of company and customers, and swiftly investigate and resolve customer queries or complaints. Maintain a strict awareness of company Health & Safety policies and commit to your own continuous learning and development...ComplaintsRemote
£20.29 per hour
...Warwickshire County Council Hybrid Working - Warwick (office attendance approximately once per month) Are you an experienced complaints professional who thrives in a fast-paced environment and enjoys making a real difference to customer experience? Warwickshire County...ComplaintsHourly payPermanentTemporaryPart-timeHybrid workingOn-siteFlexible hours1 day/week- ...calls, emails, and live chat inquiries from customers in a friendly and professional manner. Effectively resolve customer inquiries, complaints, and requests across a varied range of mediums in a timely and efficient manner. Provide accurate and up-to-date information on...ComplaintsWork from homeFlexible hours
£20.9k per annum
...across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities...ComplaintsApprenticeshipOn-siteImmediate startWork from homeMonday to Friday- £26k - £34k per annumEstimated...everything we do and that has been vital in driving us to becoming the UK's leading specialists at providing drinking water solutions. As a Complaints and Resolution Agent, you will play a key role in delivering exceptional customer service within our call centre environment. You...ComplaintsFull-time
£26.31k per annum
...accuracy and care Investigating and resolving issues promptly within service guidelines Managing urgent orders, returns, and complaints with empathy and efficiency Liaising with internal departments to ensure smooth communication and service delivery Maintaining...ComplaintsPermanentFull-timeMonday to FridayFlexible hours