Average salary: £43,070 /yearly

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  • £29k per annum

     ...with clients across the West Midlands. Job Role: The Customer Resolution Officer will be responsible for resolving customer complaints and queries efficiently while protecting the company’s commercial position. As a Customer Resolution Officer, you will manage your... 
    Complaints
    Long-term contract
    Permanent
    Monday to Friday

    Recruit4staff

    Sandwell, West Midlands
    a month ago
  • £22 - £24 per hour

    Company: NIYAA PEOPLE LTD Job Type: Contract, Full Time Salary: £22 - £24/hour
    Complaints
    Full-time

    NIYAA PEOPLE LTD

    Newark, Nottinghamshire
    8 days ago
  • £26k - £28k per annum

    Customer Complaints Advisor Loughborough £26,000 - £28,000 DOE A new opportunity as a Customer Service Complaints Advisor has become available with our client's business. In this role, you will play a crucial role in handling and resolving customer complaints efficiently... 
    Complaints
    Permanent
    Loughborough, Leicestershire
    more than 2 months ago
  • £25k per annum

     ...information. ~Record and update information on the CRM system. ~Communicate professionally with customers via email and telephone. ~Handle complaints with empathy and professionalism. ~Process orders accurately and highlight any quality issues. ~Undertake root cause analysis of... 
    Complaints
    Fixed-term contract
    Castle Donington, Leicestershire
    more than 2 months ago
  • £29k per annum

     ...Resolution Officer to join our team. (BIRMINGHAM BASED B65) In this role, you will meet customers face-to-face to resolve queries and complaints, negotiate solutions, and maintain strong business relationships. You'll manage your own diary, visiting customers who are difficult... 
    Complaints
    Permanent
    Full-time
    Remote
    Monday to Friday

    Brook Street UK Ltd

    Rowley Regis, West Midlands
    14 days ago
  • £22.57k - £26.5k per annum

     ...stage. -Identify areas where additional support is needed and manage resources accordingly. -Address customer issues, resolve complaints, and maintain client trust. -Provide progress reports and forecasts to Directors and Line Managers. -Update client portals and... 
    Complaints
    Permanent
    Full-time
    Monday to Friday

    Pertemps Ltd

    Bromsgrove, Worcestershire
    a month ago
  • £22k - £29k per annumEstimated
     ...internal teams • &##128202; Identifying recurring issues to support continuous service improvements • &##128221; Assisting with complaint handling and providing clear, timely updates • &##128279; Working closely with planners, operatives, and administrators to keep operations... 
    Complaints
    Full-time
    Second job
    Flexible hours
    Birmingham
    a month ago
  • £14 - £15 per hour

     ...but not be limited to): General office administration Processing orders and managing invoicing Handling customer queries and complaints directly via phone or email Building strong relationships with suppliers Coordinating with the workshop for customer order... 
    Complaints
    Permanent
    Part-time
    On-site
    Flexible hours
    Malvern, Worcestershire
    a month ago
  • £25k - £26k per annum

     ...messaging channels and phone Handling pre and post-sales customer queries Liaising with courier companies Effectively manage complaints and escalations from start to finish. Processing orders via Sage Processing returns/credits via Sage Working with our Sales... 
    Complaints
    Full-time

    Tagged Resources

    Solihull, West Midlands
    20 days ago
  •  ...Satisfaction ~ Deliver outstanding client service from first contact to follow-up ~ Proactively manage online reviews and resolve complaints efficiently Revenue Growth ~ Maximise clinic efficiency through smart diary and booking management ~ Manage stock... 
    Complaints

    Thérapie Clinic

    Birmingham
    11 days ago
  •  ...Deliver a high standard of customer service by addressing needs and resolving issues promptly and professionally Manage and resolve complaints with empathy and a solution-focused approach Work independently to manage your workload and ensure accurate updates to customer... 
    Complaints
    Full-time
    On-site
    Monday to Friday
    Shift work

    Scrivens Opticians and Hearing Care

    Birmingham
    4 days ago
  • £12.55 per hour

     ...customer enquiries via phone, email, and Teams. Manage the shared mailbox with the rest of the office team. Support customers with complaints and issues, providing solutions and timely follow-up. Work closely with colleagues and departments to maintain smooth service... 
    Complaints
    Hourly pay
    Long-term contract
    Full-time
    On-site
    Monday to Friday
    Lincolnshire
    a month ago
  • £26.5k per annum

     ...Administrator: Creating job records, maintaining the database Responding to customer queries Dealing with any queries, customer complaints Dealing with contract renewals Managing purchase orders Scheduling invoices Processing and uploading orders Liaising... 
    Complaints
    Permanent
    Full-time
    On-site
    Monday to Friday

    Cameo Consultancy

    Brackley, Northamptonshire
    24 days ago
  • £24k - £32k per annumEstimated
     ...destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction. Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate Excellent verbal and written communication skills. Strong... 
    Complaints
    Remote job
    Flexible hours

    Kopp Travels

    Nottingham
    a month ago
  • £26k per annum

     ...date with developments in product changes in accordance with current market trends and scheme facilities ~ To effectively resolve complaints and deal with any difficult clients, whilst referring any which fall under FCA reportable requirements ~ Actively promote other... 
    Complaints
    Full-time
    Hybrid working
    On-site
    Rubery, Worcestershire
    13 days ago
  • £26.5k per annum

     ...Monday – Friday 9am-5pm 20 days annual leave + bank holidays Company Pension Responsibilities:- Dealing with queries and complaints from consumers via telephone and email. To provide administrative and customer support to the Sales Team Sales and purchase order... 
    Complaints
    Permanent
    Temporary
    On-site
    Monday to Friday
    Telford, Shropshire
    15 days ago
  • £23k - £31k per annumEstimated
     ...Customer Complaints Administrator Do you have a strong customer service background? Are you interested in learning about the lettings business, including letting properties and property management? Do you enjoy investigating and finding resolutions? Connells Group is the... 
    Complaints
    Permanent
    Full-time
    On-site

    Connells Group

    Nottingham
    11 days ago
  • £16.64k per annum

     ...customer service or repair requirements Prepare repair order documents including pricing up parts required Deal with queries and complaints in a professional manner Demonstrate consistent good customer service Where you'll work 65 Armstrong Way, Willenhall,... 
    Complaints
    40 hours/week
    Apprenticeship
    Monday to Friday

    Stoneacre Motor Group

    Wolverhampton, West Midlands
    18 days ago
  • £26.5k - £27k per annum

     ...annual leave + bank holidays Company Pension Responsibilities for Customer Service/ Administrator: Handling enquiries and complaints via telephone and email. Managing claims with factories for damaged/faulty goods. Accurately maintain records on the CRM system... 
    Complaints
    Permanent
    Temporary
    Probationary period
    Monday to Friday
    Telford, Shropshire
    12 days ago
  • £24.51k per annum

     ...through to order fulfilment. Through answering incoming calls and e-mails, take and input orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information. Main Responsibilities Manage large amounts of inbound and outbound calls in a... 
    Complaints
    Flexible hours

    Well Pharmacy

    Stoke-on-Trent, Staffordshire
    29 days ago
  •  ...communicate with customers through various channels such as phone, email, and chat, to provide prompt assistance and resolve inquiries or complaints. · Identify customers' needs and concerns and provide appropriate solutions or alternatives within company guidelines. ·... 
    Complaints
    Fixed-term contract

    IPL Schoeller

    Tamworth, Staffordshire
    11 days ago
  • £23k - £31k per annumEstimated
     ...day! Please apply sooner rather than later as we reserve the right to remove the job, when we reach a certain amount of applications. For a discussion about the role please contact Ben Jones, Complaints and Information - Support Team Leader on (***) ***-****. IND2... 
    Complaints

    Nottinghamshire County Council

    Nottingham
    11 days ago
  • £28k per annum

     ...deliveries * Following delivery of the vehicle, requesting information from dealership * Being the first point of contact for any customer complaints * Supporting the business with striving towards funder and dealer targets by ensuring the full process is completed as soon as... 
    Complaints
    Immediate start
    Monday to Friday

    Workforce Staffing

    Bromsgrove, Worcestershire
    18 days ago
  • £18.54k per annum

     ...ExtraCare Charitable Trust are looking for a Complaints Administrator! Are you an experienced Complaints Administrator looking to develop your career with an award winning, forward-thinking charity? We have an exciting opportunity for a Complaints Administrator to join... 
    Complaints
    Permanent
    Part-time
    On-site
    Monday to Friday
    Flexible hours

    Extra Care

    Coventry
    5 days ago
  • £25.04 per hour

     ...per hour Role is to be office based at Kirkby in Ashfield and will support with the investigation, acknowledgement and response to complaints over various service areas. The successful candidate should have knowledge of handling complaints in the social housing environment,... 
    Complaints
    Hourly pay
    Full-time
    On-site
    Immediate start
    Monday to Friday
    Flexible hours

    Ashfield District Council

    Nottingham
    more than 2 months ago
  • £16.22k - £25.78k per annum

     ...across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities... 
    Complaints
    Apprenticeship
    On-site
    Immediate start
    Monday to Thursday
    Monday to Friday

    DAIMLER BUSES UK LTD

    Co. West Midlands
    6 days ago
  • £27k per annum

     ...Marketing ~Creating and maintaining excellent customer relationships ~Keeping CRM up to date and accurate ~Handling customer complaints THE CANDIDATE The ideal Operations Agent candidate will possess the following: ~Exceptional attention to detail... 
    Complaints
    Permanent
    Full-time
    Casual work
    On-site

    Future Prospects Group

    Newark, Nottinghamshire
    more than 2 months ago
  •  ...capacity and stability during periods of high customer impact. We're looking for Experience handling complex, escalated or complaint-driven customer journeys, ideally in retail or a premium service environment. Strong written and verbal communication, with the... 
    Complaints
    Interim

    Loaf

    Nuneaton, Warwickshire
    10 days ago
  • £15.6k per annum

     ...across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities... 
    Complaints
    Apprenticeship
    Immediate start
    Monday to Friday

    EXPERIENCED ENERGY SOLUTIONS LIMITED

    Tamworth, Staffordshire
    14 days ago
  •  ...delivery of the IN n OUT experience to each and every customer, or visitor within the Centre. To manage and assist with customer complaints alongside the Senior Workshop Technician and the Customer Care Manager ensuring a mutually satisfactory outcome is achieved resulting... 
    Complaints

    IN n OUT Autocentres

    Lincoln, Lincolnshire
    19 days ago