Average salary: £47,505 /yearly
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£20 per hour
...Are you passionate about resolving issues and ensuring customers feel heard, valued, and respected? We’re looking for a Complaint Specialist to take ownership of customer complaints, working to deliver fair, timely, and effective resolutions while driving improvements in the...ComplaintsFull-timeRemoteWeekend work£26.3k per annum
...fast. ~ End-to-end service. No endless transfers or passing the buck – you’ll handle queries from start to finish, including complaints, making sure customers get the right help the first time. ~ Thinking on your feet. No scripts, no robotic responses – just real...ComplaintsFull-timeImmediate startRemoteMonday to Friday£26.23k per annum
...communicate effectively by telephone with a range of audiences including vulnerable customers. Experience of handling customer complaints and first call resolution. Experience of working within a high-pressure, target focused environment and complying with procedures...ComplaintsFull-timeOn-siteImmediate startRemoteWork from home£28.69k - £31.43k per annum
...training Update documentation from a variety of sources to ensure NNDR accounts are accurate Timely action of client requests Complaints and FOI requests To support operational service delivery to clients Comply with corporate HR and Health & Safety policies and...ComplaintsOn-siteWork from homeFlexible hours- ...Proactively manage customer finished goods levels and aged inventory in collaboration with neighbouring functions Acknowledge customers complaints, enter customer complaints with the data received and ensure the customer receives a prompt feedback Initiate return of goods...ComplaintsFull-timeRemote
- ...Customer Experience and Sales Expert, you will assist with post-purchase inquiries and issues. Your responsibilities include resolving complaints, offering solutions, gathering feedback, and maintaining records to enhance customer satisfaction and foster loyalty. Responsible...ComplaintsFull-time
£68.4k - £86.55k per annum
...join us as Senior Manager in Supplier Performance. We are recruiting for 4 roles, with 1 to join us in each of the following areas: Complaints, VAIB (Vulnerability, Accessibility, Inclusivity and Bereavements), Financial Health and Core Customer Operations. Outsourcing is key...ComplaintsFull-timeRemote- ...and comments via telephone, email, Live Chat, and SMS with speed and professionalism • Responsibility for researching and resolving complaints to ensure customer retention and satisfaction • Following up on all written correspondence and escalate to customer service...ComplaintsPermanentFull-timeRemoteFlexible hoursShift work
- ...in store sales and promotions Answer customer queries with regard to the store and its merchandise To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate Open and close cash registers performing tasks...ComplaintsFull-time
- £32k - £41k per annumEstimated...company procedures. - Ensure compliance with FCA requirements, data protection legislation, and internal policies. - Handle customer complaints in line with company procedures and regulatory standards. - Keep policyholders updated on the progress of their claims both verbally...ComplaintsFull-timeRemoteMonday to ThursdayShift workNight shiftWeekend workDay shiftAfternoon shiftWeekday work
- ...effective communication. Monitor backlog, ageing workflow and take corrective action where required. Ensure learning from complaints, audits and customer feedback is incorporated into process improvements. Lead a culture of continuous operational improvement across...ComplaintsFull-time
- ...responsibilities ~ Lead the upkeep of the various registers, including filings, regulatory correspondence, conflicts of interest, complaints, ERMA, RoPA, etc. ~ Assist with the oversight of delegate Service Providers and outsourcing arrangements. ~ Review...Complaints
- ...culture that celebrates community, collaboration, and innovation, where people love what they do. What’s the job? As the Student Complaints Officer , you’ll support the Student Complaints Manager to manage and resolve a significant volume of student complaints and...ComplaintsPermanentFull-timeHybrid workingWork from homeFlexible hours
$70 per hour
...company. How do you approach a renewal conversation with a customer whose usage has been declining but hasn't formally raised any complaints? I'd proactively raise the usage decline myself rather than waiting for the customer to bring it up, since silence from a customer...ComplaintsHourly payImmediate startRemoteFlexible hoursEthos
Remote11 days ago- ...author and grade the dispute scenarios those evaluations run on. What you'll actually do Author realistic litigation scenarios from complaint through dispositive motions, the kind a practicing litigator actually works. Write reference answers with the procedural and strategic...ComplaintsWeekly payOngoing contractRemote
AfterQuery
Remotea month ago - ...appropriate manner. To ensure customers always receive high quality and consistent service. To deal with and rectify customer complaints in an effective and pleasant manner. To pro-actively take necessary action in store improvements following customer complaints....ComplaintsFull-time
- ...promotions Assist customers with queries regarding deli products OPERATIONAL & STORE PRESENTATION To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate To be vigilant at all times to prevent...ComplaintsFull-timeDay shiftAfternoon shift
- £26k - £35k per annumEstimated...• Recommends changes in products, service, and policy by evaluating results and competitive developments. • Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. • Provides historical records...ComplaintsRemote jobSeasonal
- £75k - £101k per annumEstimated...partnering with Finance on reconciliations and governance. - Make customer protection measurable. Drive Consumer Duty, fair value, vulnerable customers, complaints and partner oversight, using outcome data to spot harm and assign action. - Own the regulatory view on resilience....ComplaintsFull-time
£120k - £130k per annum
...proportion of patient episodes. Maintain an ongoing feedback process to promote learning and improvement across the clinical team. 6. Complaints, incidents and Significant Events Work with the ENT General Manager to investigate complaints, incidents and Significant Events,...ComplaintsPermanentHybrid workingWork from home- ...● Answering customer queries by phone, email or live chat ● Resolving problems of customers on holiday ● Handling of customer complaints ● Liaising with tour operators ● Booking cancellations and customer amendments ● Ancillary sales and seeking up-selling opportunities...ComplaintsHourly payFull-timeFixed-term contract
- £55k - £75k per annumEstimated...requirements, industry best practices and ethical standards. This position is designed for a developing compliance professional with strong UK complaints knowledge, who will assist in developing and implementing compliance programs and initiatives to help mitigate risks and safeguard...ComplaintsFull-time
£33.6k - £44.45k per annum
...through Monzo ❤️ London OR Cardiff OR Remote (UK) | £33,600 - £44,450 + Incentive Awards tied to your performance + benefits ✨ ⭐Our Complaints team Our mission is to make money work for everyone. And while having a great app is part of that, we pride ourselves on providing world...ComplaintsFull-timeRemote$60 - $90 per hour
...Pay: $60 - $90/hour Required Skills EEO Law Conflict Resolution Discrimination Complaints Position Classification GS-0260 About micro1 micro1 is a data lab that helps AI labs & Enterprises train foundational models and agents. We provide frontier evaluations...ComplaintsPart-timeRemotemicro1
Remote2 days ago- ...every touchpoint. - Be a presence within reception, lead by example by engaging with clients and their pets. - Ensure all customer complaints are dealt with swiftly, efficiently and by the appropriate person. - You may be required to cover shifts at our other practices in...ComplaintsLong-term contractPermanentFull-timeTemporaryFlexible hoursShift workRotating shifts
- ..., rework levels where utilisation of resources can be impacted, more importantly the customer experience may be affected leading to complaints. Key Responsibilities Planning Understanding the order with the Sales Person and Project Lead. Clear definition of the...ComplaintsFull-timeNight shiftAfternoon shift
- ...building. This is a hands-on role with real visibility. You'll give practical regulatory advice to Customer Support, Collections and Complaints, review and approve customer-facing content before it goes live, carry out first review of financial crime escalations and internal...ComplaintsFull-time
£41.3k - £52.25k per annum
...within specific domain ownership. - Quantitative data analysis: Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns. - Qualitative field research...ComplaintsFull-timeRemote- ...global regulatory requirements. • Lead organisational audit readiness and remediation programmes. • Oversee CAPA, supplier quality, complaint management, risk management and quality governance. • Develop and execute global regulatory strategies supporting the injectable...ComplaintsFull-timeFlexible hours
£41.3k - £52.25k per annum
...through Monzo ❤️ London OR Cardiff OR Remote (UK) | £41,300 - £52,250 + Incentive Awards tied to your performance + benefits ✨ ⭐Our Complaints team Our mission is to make money work for everyone. And while having a great app is part of that, we pride ourselves on providing world...ComplaintsFull-timeRemote
