Average salary: £46,565 /yearly
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- £43k - £57k per annumEstimated...Magnet Forensics is seeking a technically focused Customer Success Escalation Lead - Onboarding – Onboarding to support new and expanding... ...owning escalations. The role works closely with Customer Success Managers (CSMs), Support, and internal teams to identify adoption risks...SuggestedRemote jobLong-term contractFull-timeFlexible hours
- £46k - £61k per annumEstimated...Trade Operations Manager (Electrical Services) Location: Bristol & South West Remote initially with plans to centralise HQ later in... ...for engineers Handle pushback calmly and decisively Manage escalations without drama Balance empathy with accountability Systems...SuggestedRemote jobLong-term contractPermanentFull-time
$80k per annum
...Job Title: Senior Delivery Manager Reports to: Head of Delivery Direct Reports: None Must be UK based Close date: 12/5/25... ...business and delivering value at pace. Act as the squad’s point of escalation for resolving issues related to your squad delivering. Lead on...SuggestedRemote jobOngoing contractImmediate startFlexible hours- £31k - £40k per annumEstimated...is a proactive, fast-paced role designed for a "doer" who enjoys managing the service desk, coordinating with customers, and ensuring that... ...technical issues, simplify complex terminology for users, and escalate issues/bugs to the product team when necessary. CRM Administration...SuggestedFull-timeOn-site
- £57k - £77k per annumEstimated...Katalon is the leading provider of a modern, comprehensive quality management platform. Katalon Platform enables quality assurance, DevOps,... ...full potential of Katalon’s platform. Technical Support & Escalations Provide hands-on technical troubleshooting for complex product...SuggestedRemote jobLong-term contract
- £91k - £121k per annumEstimated...unmatched precision and scalability. The Lead Customer Success Manager role is responsible for both driving pod-wide commercial... ...support renewals and upsells across the pod, and be the point of escalation for leadership visibility, risk management, and growth strategy....SuggestedRemote jobFull-timeFlexible hours
- £63k - £83k per annumEstimated...database globally. The company empowers users to generate real-time analytical reports through SQL queries, emphasizing speed in managing escalating data volumes. Enterprises globally, including Lyft, Sony, IBM, GitLab, Twilio, HubSpot, and many more, rely on ClickHouse Cloud...SuggestedRemote jobFlexible hours
£55k - £65k per annum
...Blitzed operates as it scales. Role The Casino Operations Manager is responsible for the smooth day-to-day running of the casino... ..., anomalies) Manage player operational issues including escalations, disputes, and edge-case scenarios Oversee payments and withdrawals...SuggestedRemote jobFull-timeWork from home- £23k - £30k per annumEstimated...culture. We are seeking a proactive and highly organised Project Manager who can operate at pace, manage multiple concurrent client... ...milestones, ensuring deadlines are met. Tracking risks and issues, escalating appropriately and early. Contributing to project delivery...SuggestedRemote jobLong-term contractFull-timeWork from home
- £74k - £100k per annumEstimated...Keller Executive Search is seeking an experienced and dynamic Project Manager to join our growing team. In this critical role, you will be responsible for leading and managing key projects within our organization, ensuring that objectives are achieved on time and within...SuggestedRemote jobPermanent5 days/week
- £100k - £128k per annumEstimated...The role, in a nutshell: As a Senior Customer Success Manager at Chainguard, you will be the post-sales primary point of contact... ...deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict,...SuggestedRemote jobFull-timeFlexible hours
- £50k - £66k per annumEstimated...Location Our Senior Customer Success Manager will be an integral part of our global Customer & Partner Success team. This role is based... ..., customer interviews, speaking events, etc. Risk and Escalation Management Identify, escalate, and manage risk utilizing...SuggestedRemote jobFull-timeFlexible hours
$4,000 - $5,000 per month
...sharp people, and solid values. We are seeking a Client Success Manager to join our growing team. If you’re passionate about building... ...Act as the main point of contact for client needs, requests, and escalations. &##128202; Strategy & Growth Develop tailored client...SuggestedRemote jobLong-term contractFull-time- £38k - £50k per annumEstimated...Client Success Manager III Location: Remote in the United Kingdom + Travel to Clients on Request About the Role The Client Success... ...contact for all customer requests, needs, correspondence, and escalations Act as the primary customer advocate across internal...SuggestedFull-timeOn-siteRemote
- ...innovative social media company, is recruiting for a Fashion Account Manager to join their business in the UK. Position Title Fashion Account... ...point of contact for merchants, capturing pain points and escalating where needed Design and implement strategies to improve seller performance...SuggestedRemote jobLong-term contractPermanentOn-siteImmediate start
- £31k - £41k per annumEstimated...signals to identify churn risks early and take action before issues escalate Spot and develop upsell and expansion opportunities,... ...profile ~2-4 years of experience in Customer Success, Account Management, or a client-facing role - ideally at a B2B SaaS company or Creative...Full-time
- £37k - £48k per annumEstimated...Overview: 2020 Companies is now interviewing for a remote Account Manager. The Account Manager will take on the management of key... ...performance using appropriate tools and techniques Report and escalate to management as needed Successfully manage the relationship...Remote jobWeekly payLong-term contractWork from homeFlexible hours
£40k per annum
&##127775; Account Manager (12 Month FTC - Maternity Leave) Shape the Future of Automotive Innovation Location: UK (Field Based)... ...service levels to ensure a seamless experience Spot risks early , escalate when necessary, and resolve issues quickly Accurately manage...Long-term contractFixed-term contractNo agency£30k - £32k per annum
...We're looking for a Project Support Manager who's passionate about community empowerment and exceptional customer service. You'll be the... ...to educate and inspire project creators Investigate, resolve, escalate and report user issues Work with our product team, feeding...On-siteWork from homeFlexible hours- £52k - £67k per annumEstimated.... We are now seeking an experienced, client‑facing Project Manager to lead the delivery of large-scale software implementations for... ...primary NEC representative in all customer meetings. Manage escalations effectively, ensuring issues are addressed promptly and...Full-timeFlexible hours
- £58k - £76k per annumEstimated...We are currently recruiting an external client facing Project Manager with a background in significant large scale software implementation... ...move the project forward to completion. You will ensure that escalations are managed and any issues addressed, and attend and run all...Full-timeFlexible hours
£30k - £35k per annum
We are seeking an experienced and ambitious Africa Customer Success Executive to join a forward thinking travel company that offers a wide range of holiday types throughout Africa. This exciting remote opportunity is ideal for a sales support, customer service or administration...Remote job- £26k - £34k per annumEstimated...Employment-type: Full Time Department: Product Reports to: Product Manager About Appointedd Appointedd powers high-value customer... ...closely with: Our Product Manager (for product insight and escalation) Our Support Engineer (for technical issue resolution) Our...Remote jobFull-time
- £37k - £48k per annumEstimated...customer outcomes, retention, and expansion through proactive success management—complemented by hands-on platform implementation expertise and... ...and process-related issues across your customer portfolio. Escalate effectively : Triage and escalate complex technical issues to...Remote jobLong-term contractFull-timeShift work
- £40k - £53k per annumEstimated...Contracts Manager Employment Type: Full-Time, Mid-Level Department: Administrative and Logistics Support CGS is seeking a skilled Contracts Manager to oversee and maintain all current agreements while meticulously negotiating and finalizing new contracts. This role...Remote jobFull-time
- £40k - £53k per annumEstimated...extraordinary team of talented, motivated, driven individuals who all share a deep passion for entrepreneurship? If so, you may be our new Management Consulting Manager. Responsibilities We are currently looking for an exceptional Management Consulting Manager to join our...Remote jobOn-siteImmediate start
- £52k - £69k per annumEstimated...proof. &##128421;️ A Day in Your Launch Pipeline You’ll manage a portfolio of ±45 creators who need deeper technical partnership... ...Translating technical possibilities into clear action Escalating technical blockers with structured documentation Ensuring...Remote jobLong-term contractFull-timeLive-in
$12 per hour
...We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global... ...Experience in outreach campaigns & automation Used to deal with escalations, or frustrating customers Take good ownership &...Remote job€20k - €30k per annum
...· Support proposal preparation and RFP responses. Account Management Support · Maintain regular communication with assigned customer... ...relationships. · Ensure customer queries are handled promptly or escalated appropriately. Support account reviews and customer performance...Remote jobLong-term contractFull-time£40k per annum
...The Role As our Regional Account Manager , you'll be the face of Conserv in the UK — helping cultural institutions protect and care for the collections that matter most. You'll lead our sales efforts, balancing inbound enquiries with proactive outreach to museums, archives...Remote jobLong-term contractFull-time