...complex customer issues.
Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure and improve contact centre performance, including service levels, response times, and customer satisfaction.
Proven experience in contact centre management in...
Suggested
Work at office
1 day week
£35k - £48k per annumEstimated
...and at
The IAG Loyalty Customer Contact Centre consistently delivers outstanding Sales,... ...management and below. This analysis focuses on call handling at an agent and department level.... ...of the Contact Centre from agents to the head of department
Annual Bonus (dependent on...
Suggested
Work at office
Work from home
Worldwide
Holiday work
Flexible hours
£22k - £30k per annumEstimated
Contact Centre Advisor
Location: Head Office, Bexhill
Job Type: Full Time, Seasonal
Shift: Weekday and Weekend availability required, 35 hours per week
Rate of Pay: National Minimum Wage, plus commission
Park Holidays are looking for a Contact Centre Advisor to...
Suggested
Minimum wage
Permanent employment
Full time
Work at office
Holiday work
Shift work
Weekday work
£23.4k per annum
...dependent on the role and your performance).
Full time 37.You'll take calls, help with queries, find the right insurance product for their... ...space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven,...
Suggested
Full time
Apprenticeship
Work at office
Work from home
Hybrid work
Holiday work
Shift work
Saturday
2 days week
1 day week
Working Monday to Friday
£23k - £23.5k per annum
...for a reputable business within the Financial Services Sector!
Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in Leeds to work for a reputable business within the Financial Services Sector!
This would be an excellent position...
Suggested
Permanent employment
Work at office
Immediate start
Shift work
Weekend work
£17k per annum
17,000 basic salary Plus bonuses
~ Early finish on a Friday
~28 days holiday
~2-week training
~ Shopping vouchers
~ Birthdays off
This is a great opportunity to join a growing business with an excellent reputation who invest in their staff development and training...
Suggested
Holiday work
£26k - £36k per annumEstimated
...scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. Job Title: Contact Centre Advisor
Full Time - 40 hours
Permanent
Shift times: You will work on a rota basis with flexible shift options, currently...
Suggested
Permanent employment
Full time
Work at office
Work visa
Hybrid work
Holiday work
Flexible hours
Shift work
Rotating shift
Working Monday to Friday
£22k - £30k per annumEstimated
...Job Description
Our Client has an opportunity for Part Time as a Call Centre Advisor.
Working in a Location in Leicester you will be the first point of contact for the Customer dealing with their orders / requests.
Great place to work, could have the opportunity...
Suggested
Permanent employment
Part time
3 days week
Working Monday to Friday
£22.46k per annum
Were recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. Customer Service Advisor benefits: Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means...
Suggested
£22.25k per annum
Contact Centre Advisor
Monday to Friday with rotating Saturdays
Are you someone who thrives on providing exceptional customer service? Do you have a passion for the motor trade industry? Join our dedicated team as a Contact Centre Advisor based in the vibrant city of Bristol...
Suggested
Shift work
Saturday
Working Monday to Friday
£24k - £32k per annumEstimated
...are currently looking for motivated individuals to join the National Operations Service (NOS) as the The National Operations Service Call Centre Senior Supervisor for the Multi-Cancer Blood Test (MCBT) Programme.
The NHS Long Term Plan has set out key ambitions for...
Suggested
Permanent employment
Interim role
Summer work
Immediate start
Holiday work
Rotating shift
£42k - £57k per annumEstimated
Call Centre Manager
Our client are looking for a Manager for their Call Centre based in Taunton. This role would be well suited to an experienced manager who has previously been a part of transformation projects or opened up new call centres in the past.
The Call Centre...
Suggested
£35k - £48k per annumEstimated
Per un progetto in collaborazione con un nostro cliente in ambito Insurance, ricerchiamo un Addetto / a customer service con esperienza nel mondo assicurativo.
Cosa farai:
All’interno di un team di lavoro con un livello di seniority diversificato, avrai un ruolo fondamentale...
Suggested
£21k - £27k per annumEstimated
...Achieving KPI targets around project volume, quality of data gathered, call time and dials.
Building relationships with contacts within... ...the ability to confidently communicate at all levels
Contact centre experience - inbound and outbound will be considered
Strong...
Suggested
Permanent employment
Work at office
2 days week
Working Monday to Friday
£30k per annum
...an outstanding organisation and truly impact our community! As a Call Centre Tutor, your primary role will be to provide expert instruction... ...techniques, particularly over the phone.
Collaborate with the Head of Pre-Employment Training and Quality teams.
Develop strategies...
Suggested
Full time
Remote job
Flexible hours
£24k - £32k per annumEstimated
About us:
Direct Line Group is one of the leading motor, home and small business insurers in the UK and home to some of the nation’s best-known brands: Direct Line, Churchill, Privilege, Green Flag and NIG.
Do you have a passion for motor engineering, delivering excellent...
Permanent employment
Full time
Work at office
Local area
Home office
Hybrid work
Holiday work
Flexible hours
Shift work
2 days week
3 days week
Working Monday to Friday
£26k - £35k per annumEstimated
...assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time...
Permanent employment
Local area
£24k - £32k per annumEstimated
Direct Line Group is one of the leading motor, home and small business insurers in the UK and home to some of the nation’s best-known brands: Do you have a passion for motor engineering, delivering excellent customer services and the ability to negotiate and influence? We have...
Permanent employment
Full time
Work at office
Local area
Home office
Hybrid work
Holiday work
Flexible hours
Shift work
2 days week
3 days week
Working Monday to Friday
£22k - £30k per annumEstimated
Our Client has an opportunity for Part Time as a Call Centre Advisor.
Great place to work, could have the opportunity for the right candidate to progress to a Permanent position.
Dealing with enquiries and complaints
Monday to Friday
Training will be provided prior...
Permanent employment
Part time
3 days week
Working Monday to Friday
£21k - £26k per annumEstimated
...Call Centre Assistant
Store: Specsavers Tetbury
*New store opening May 2024*
Potential start date as soon as possible - initial training will start in Specsavers Stroud before store opening
Hours: Full time - 40 hours (saturday working is essential - may require...
Hourly pay
Permanent employment
Full time
Sunday
Saturday
£17k per annum
...opportunity has arisen within a fast-growing company who are well established in their sector. Due to growth they are now looking for a Call Centre Advisor to join their specialised sales team within the Wilmslow area. Your role as a Call Centre Advisor will consist of
Pre-...
Holiday work
£22k - £30k per annumEstimated
...We are hiring! Circet UK is hiring a Call Center Agent to join our Service Centre in Selkirk. This is a full time position and applicants are required to work from the office in Selkirk, Scotland. Hybrid options are available after initial training period.
WORKING WITH...
Full time
Work at office
Hybrid work
£27k - £36k per annumEstimated
...the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom (hihonor.com)
Title: Call Centre Manager
Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including...
Work at office
Flexible hours
£21k - £26k per annumEstimated
...are looking for enthusiastic, driven people to join our Contact Centre to help drive our success! This is a full-time permanent position... ...Monday-Friday 9:30am-6pm and alternate Saturday 9:30am-1:30pm.
Our Call Centre Advisor's look forward to the following:
Hybrid working...
Permanent employment
Full time
Hybrid work
Holiday work
Saturday
Working Monday to Friday
£24k - £33k per annumEstimated
Call Centre Advisor
Job Type: Permanent (Minimum 30 hours per week)
Create AWESOME bookings for our guests, ensuring a seamless and enjoyable planning experience.
Provide exceptional service through phone, email, and live chat.
Offer detailed information about our...
Permanent employment
Work at office
Worldwide
£22k - £30k per annumEstimated
...Call Centre Administrator
Salary: Competitive, plus Veolia benefits and pension
Hours: Monday to Friday, 40 hours per week. 08:45AM - 5:15PM
Location: St Albans, AL4 9XR
When you see the world as we do, you see the chance...
Full time
Contract work
Work at office
Sunday
1 day week
Working Monday to Friday
£23.4k per annum
...time 37.5 hours per week.
What you'll be doing:
You'll take calls, help with queries, find the right insurance product for their... ...space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven, therefore...
Full time
Apprenticeship
Work at office
Work from home
Hybrid work
Holiday work
Shift work
Saturday
2 days week
1 day week
Working Monday to Friday
£24.02k per annum
...Call Centre Agent – Exciting new opportunity to join our Lloyds Banking Group (LBG) Team Great City Centre location – Just a few minutes’ walk from Glasgow Central Station
Salary from £24024 on a 40 hour contract plus bonus and benefits
If you’re currently working within...
Full time
Contract work
Bank staff
Work at office
City centre
Hybrid work
Holiday work
Shift work
Saturday
Working Monday to Friday
£21k - £25k per annumEstimated
...Call Centre Assistant
Location: Sudbury
Hours: Full Time – 37.5 hours a week
28 days holiday
Bonus available in store!
Full training provided
We’re looking for someone to join our team as an Administrator and Call Centre Assistant.
In this role you will...
Permanent employment
Full time
Work at office
Holiday work
£21k - £24k per annumEstimated
~ Location: Glasgow, Glasgow City, United Kingdom
Call Centre Agent – Exciting new opportunity to join our TSB Team
Great City Centre location – Just a few minutes’ walk from Glasgow Central Station
Salary from£24,624, based on a 40 hr contractplus bonus and benefits...
Full time
Contract work
Work at office
City centre
Hybrid work
Holiday work
Shift work
Saturday
Working Monday to Friday
Cabot Credit Management Group
United Kingdom
3 days ago