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...complex customer issues.
Performance Metrics: Establish and monitor key performance indicators (KPIs) to measure and improve contact centre performance, including service levels, response times, and customer satisfaction.
Proven experience in contact centre management in...
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Work at office
1 day week
Are you a Contact Centre Manager looking for the next step in your development? Are you immediately... ..., reporting directly into the Managing Director. The opportunity to expand/ develop the... .... These are a mix of inbound and outbound calls, with all of the calls being those who are...
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£12 - £14 per hour
Call Centre
MH/GL/GS_(***) ***-****
Salary Package:£12 - £14 per hour
Location:Birmingham, England
Consultant:Megan Hupfield
Posted:15/04/2024
Description:
Berry Recruitment are currently recruiting for call centre support to join a established business in Birmingham City...
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Hourly pay
City centre
£23.4k per annum
...dependent on the role and your performance).
Full time 37.You'll take calls, help with queries, find the right insurance product for their... ...space to work. We're on a transformation journey to The Contact Centre of the Future, which will be customer-centric and data-driven,...
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...Job Description
Our Client has an opportunity for Part Time as a Call Centre Advisor.
Working in a Location in Leicester you will be the first point of contact for the Customer dealing with their orders / requests.
Great place to work, could have the opportunity...
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Permanent employment
Part time
3 days week
Working Monday to Friday
£22.46k per annum
Were recruiting for Customer Service Advisors to earn up to £22,464 Per Annum. Customer Service Advisor benefits: Annual discretionary bonus scheme: on average our Customer Consultants received an on-target bonus of 8% dependent on personal and company performance. This means...
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£17k per annum
17,000 basic salary Plus bonuses
~ Early finish on a Friday
~28 days holiday
~2-week training
~ Shopping vouchers
~ Birthdays off
This is a great opportunity to join a growing business with an excellent reputation who invest in their staff development and training...
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£23k - £23.5k per annum
...for a reputable business within the Financial Services Sector!
Page Personnel have just registered a new exciting Permanent Contact Centre Advisor Position in Leeds to work for a reputable business within the Financial Services Sector!
This would be an excellent position...
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Work at office
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£22.25k per annum
Contact Centre Advisor
Monday to Friday with rotating Saturdays
Are you someone who thrives on providing exceptional customer service? Do you have a passion for the motor trade industry? Join our dedicated team as a Contact Centre Advisor based in the vibrant city of Bristol...
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Shift work
Saturday
Working Monday to Friday
...our YouTube channel - and at
The IAG Loyalty Customer Contact Centre consistently delivers outstanding Sales, Service and Fulfilment... ...analysis to senior management and below. This analysis focuses on call handling at an agent and department level.
Commission Programs...
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...scheme. Please be aware that HCA Healthcare UK would never ask for payments to secure a job offer, visa or work permit. Job Title: Contact Centre Advisor
Full Time - 40 hours
Permanent
Shift times: You will work on a rota basis with flexible shift options, currently...
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...assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
Contact Centre Advisor deals with queries from clients and customers in a caring, courteous and professional manner; takes initiative with the time...
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Permanent employment
Local area
About us:
Direct Line Group is one of the leading motor, home and small business insurers in the UK and home to some of the nation’s best-known brands: Direct Line, Churchill, Privilege, Green Flag and NIG.
Do you have a passion for motor engineering, delivering excellent...
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2 days week
3 days week
Working Monday to Friday
Direct Line Group is one of the leading motor, home and small business insurers in the UK and home to some of the nation’s best-known brands: Do you have a passion for motor engineering, delivering excellent customer services and the ability to negotiate and influence? We have...
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...Achieving KPI targets around project volume, quality of data gathered, call time and dials.
Building relationships with contacts within... ...the ability to confidently communicate at all levels
Contact centre experience - inbound and outbound will be considered
Strong...
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Permanent employment
Work at office
2 days week
Working Monday to Friday
Per un progetto in collaborazione con un nostro cliente in ambito Insurance, ricerchiamo un Addetto / a customer service con esperienza nel mondo assicurativo.
Cosa farai:
All’interno di un team di lavoro con un livello di seniority diversificato, avrai un ruolo fondamentale...
Call Centre Manager
Our client are looking for a Manager for their Call Centre based in Taunton. This role would be well suited to an experienced manager who has previously been a part of transformation projects or opened up new call centres in the past.
The Call Centre...
...are currently looking for motivated individuals to join the National Operations Service (NOS) as the The National Operations Service Call Centre Senior Supervisor for the Multi-Cancer Blood Test (MCBT) Programme.
The NHS Long Term Plan has set out key ambitions for...
Permanent employment
Interim role
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Immediate start
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Rotating shift
£21k - £26k per annumEstimated
...Call Centre Assistant
Store: Specsavers Tetbury
*New store opening May 2024*
Potential start date as soon as possible - initial training will start in Specsavers Stroud before store opening
Hours: Full time - 40 hours (saturday working is essential - may require...
Hourly pay
Permanent employment
Full time
Sunday
Saturday
£17k per annum
...opportunity has arisen within a fast-growing company who are well established in their sector. Due to growth they are now looking for a Call Centre Advisor to join their specialised sales team within the Wilmslow area. Your role as a Call Centre Advisor will consist of
Pre-...
Holiday work
