Average salary: £44,785 /yearly
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- £78k - £102k per annumEstimated...Stakeholder Confidence - Ability to communicate complex concepts clearly and manage stakeholder expectations. Professional Credentials - TOGAF, ITIL, cloud and AI certifications are desirable. Looking to shape how AI transforms a critical national infrastructure organisation? Join...ITILLong-term contractFull-time
£28k - £31k per annum
...Microsoft 365, cloud services and user access management Experience supporting business systems such as CRM platforms Familiarity with ITIL processes and working in a structured service desk environment Experience working with third-party vendors or external support teams...ITILFull-timeOn-sitePertemps Leicester
Meriden, West Midlands8 days ago- £26k - £33k per annumEstimated...Communication Skills - Able to translate complex technical issues into clear business language. Service Excellence - Experience working in ITIL‑based environments with strong customer service at senior levels. Stakeholder Confidence - Ability to manage relationships with...ITILFull-time
£30k - £35k per annum
...troubleshooting. Familiarity with Azure, Power Platform, PowerShell, and enterprise IT solutions. Experience working within the ITIL framework and software development lifecycle. Side Notes ~ This will be a remote position with some attendance (once or twice a quarter...ITILPermanentRemote- ...configuration, testing, and operational handover of new infrastructure • Ensure all network services and changes comply with security policies, ITIL processes, and documented standards • Work closely with the Service Desk to improve first line diagnosis, escalation quality, and...ITILLong-term contractPermanentHybrid working
£30k - £40k per annum
...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...ITILPermanentFull-timeNight shiftWeekend work£60k per annum
...problem-solving and troubleshooting skills Ability to work independently and collaboratively in a fast-paced environment Desirable: ITIL v4, PRINCE2, or Microsoft certifications Experience leading ERP or enterprise-scale digital transformation projects...ITILFull-timeOn-siteBirchwell Associates Ltd
Coventry8 hours ago£25k - £26k per annum
...resets, permissions, access) Basic knowledge of networking or VPN connectivity issues Familiarity with ticketing systems and ideally ITIL-based processes Strong communication skills with the ability to explain technical issues clearly A calm, professional and helpful...ITILPermanentFull-timeOn-siteRemotePertemps Leicester
Meriden, West Midlands8 days ago- ...environment strategies. Excellent communication and documentation skills, with a strong customer‑service ethos. Experience working with ITIL processes (incident, problem, change, release). Experience working within Agile frameworks. Appointment to this role will be...ITILImmediate start
£50k per annum
...Ability to collaborate with cross-functional teams Strong analytical and problem-solving skills Relevant IT certifications (e.g., ITIL, ISO, CISSP) preferred Responsibilities: Lead and manage the Internal IT and Compliance function Oversee M365 administration...ITILFull-timeECS Resource Group Ltd
Broughton Astley, Leicestershire3 days ago£26.24k - £29.84k per annum
...~ Familiarity with backup, firewall and web filtering solutions ~ Experience supporting mobile devices (Apple and Android) ~ ITIL knowledge or certification ~ Experience working within an education environment BENEFITS ~ Competitive rates of pay ~...ITILPermanentFull-timeMonday to ThursdayFlexible hours£55k per annum
...Salary: £55,000 - 55,000 per year Requirements: Proven experience in IT service delivery management Strong understanding of ITIL principles Experience with cloud, infrastructure, and applications Excellent communication and interpersonal skills Ability to manage...ITILFull-timeECS Resource Group Ltd
Alcester, Warwickshire2 days ago- £37k - £46k per annumEstimated...TECHNICAL SKILLS AND EXPERIENCE Essential: • 2+ years experience in an IT support or service desk role • Experience of working in an ITIL based service function • Windows 11 build, troubleshooting and configuration • Microsoft 365 (O365) / SharePoint • Windows Server...ITILLong-term contractPermanentHybrid working
£55k - £60k per annum
...platforms (Azure/365, Hyper-V, Microsoft server technologies, Active Directory, DHCP, DNS) Familiarity with IT service management frameworks (ITIL is a plus) A practical problem-solver with clear communication skills Comfortable supporting everyone from non-technical users to IT-...ITILPermanentHybrid working£50k - £62k per annum
...smooth operations and issue resolution. Deliver infrastructure services in line with SLA and compliance targets. Ensure adherence to ITIL processes and security standards. Produce and maintain technical documentation and non-technical summaries. Experience...ITILFull-timeHybrid working£40k - £80k per annum
...Implementation Specialist (CIS) in ITSM or HRSD is highly advantageous Proficiency in ServiceNow Reporting, Performance Analytics, ITIL frameworks, and Agile/Scrum methodologies Strong stakeholder management and communication skills Ability to explain technical concepts...ITILFull-timeImmediate startSmartSourcing Ltd
Lutterworth, Leicestershire6 days ago£60k - £65k per annum
...approach to IT Support and troubleshooting Strong ability to develop customer relationships at all levels Excellent understanding of ITIL principles, including Incident, Request, Problem, and Change management Excellent understanding of Microsoft Office 365 and...ITILFull-timeOn-siteAkkodis
Birmingham7 days ago£70k - £80k per annum
...or equivalent experience in IT systems administration, Child Care technology, or information systems. E xposure to TOGAF, Zachman, ITIL, CoBiT, Prince2 frameworks or similar would be an advantage. Evidence of ongoing learning ability essential. Essential Proven experience...ITIL£70k - £80k per annum
..., etc.) Experience in multi-vendor or outsourced environments Knowledge of IT asset management best practices Understanding of ITIL and SIAM frameworks Experience in incident, problem, and change management Strong stakeholder engagement and communication skills...ITILFlexible hours- £24k - £31k per annumEstimated...in service desk or incident management environments Familiarity with SLA-driven support Awareness of remote connection tools or ITIL best practice Please be aware that to be considered for this post, you must have a clinical background in maternity or neonatal services...ITILFull-timeRemoteFlexible hoursRotating shifts
- £38k - £49k per annumEstimated...and records are accurate and reflect the current status. ~ Closing tickets promptly and appropriately once confirmed resolved. ITIL Processes, Governance and Incident Quality ~ Strong understanding of ITIL practices including Change Management, Major Incident...ITILLong-term contractFull-time
- ...during technical deployment, configuration, integration and administration of security technologies h. Demonstrate experience around ITIL or Key process-oriented domains like incident management, configuration management, change management, problem management etc. i....ITILImmediate start
- £72k - £90k per annumEstimated...applications testing lifecycles and service management governance. Exposure to methodologies such as Lean Six Sigma, design thinking, ITIL or enterprise architecture. Strong organisational skills, critical thinking and the ability to operate independently in a fast‑paced...ITILFull-time
- £34k - £45k per annumEstimated...regulated or security‑focused environments. Qualifications (Desirable) Microsoft certifications (Microsoft 365, Azure, Security). ITIL Foundation or equivalent service management experience. Relevant technical certifications (networking, security, backup, cloud)....ITILLong-term contractPermanentFull-timeTemporaryFixed-term contract
£55k - £65k per annum
...Digital Transformation strategy and AI adoption and tooling. Key Duties: Management of the IT Service Desk in alignment with ITIL principles. Configuration and deployment management for end user compute estate. Business Relationship Management including SLA/...ITILPermanentFull-timeHybrid workingOn-site- £34k - £44k per annumEstimated...or technical support teams. Excellent communication, relationship-building and customer service skills. A solid understanding of ITIL practices and incident management. Ability to analyse performance trends and drive operational improvements. Experience working with...ITILFull-timeHybrid working
£35k - £40k per annum
...warehouse environment. * Exposure to ERP, MRP, or WMS systems. * Experience working with third‑party IT support providers. * Familiarity with structured IT support environments or ITIL processes. If this sounds like something you'd be interested in then get in touch below!ITILLong-term contractPermanentFull-timeMonday to Friday- £55k - £75k per annumEstimated...Proficiency in Microsoft Excel and reporting tools (Power BI desirable). • Familiarity with IT service management frameworks (e.g., ITIL). • Understanding of compliance and risk management in IT operations. • Strategic thinking and ability to align IT operations with...ITILFull-time
£40k per annum
...such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with...ITILFull-timeHybrid workingOn-site£50k - £55k per annum
...endpoint operations. Proven troubleshooting skills for complex patching and compliance issues. Experience working within a structured ITIL/change-managed environment. Responsibilities: Partner with Information Security to understand vulnerability findings, agree on...ITILFull-timeFixed-term contractHybrid workingOn-siteExperis
Birmingham13 days ago
