Itil jobs in Ipswich, Suffolk

Role: Service Desk Manager Company: Multi-Location Managed Service Provider: 50 People in 4 offices Our client is a 50-man MSP based out of four Southern based locations and is experiencing rapid growth as a business. They are looking for an experienced Service Desk Manager...

Job: Service Desk Manager - IT Support - ITIL Location: Ipswich Salary: £45,000 - £50,000 I am working with a fantastic business in the Ipswich area to recruit a Service Desk Manager as part of their ongoing growth plans. This market leading business have gone from strength... 

 ...Infrastructure Management Can work under direction in a fast-paced environment on a variety of projects or issues Has an understanding of ITIL practices and understands how they apply to IT Service Management platforms What you’ll be doing Manages a medium sized team of... 

 ...connectivity issues and optimizing network performance. ~Assist with the deployment of new services and solutions, whilst following an ITIL v4 framework. ~Collaborate with the IT Service Desk, providing guidance and support to resolve complex incidents and problems. ~... 

 ...peripherals to support procurement and asset management processes + Establishing and maintaining change control procedures following ITIL best practices + Ensuring the security of all applications, aligning with industry and vendor best practices + Working with IT and... 

 ...monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction to insure ITIL standards are met. • To be aware of, and to adhere to, all Trust policies and procedures. • To engage fully with the Major Incident...