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- £39k - £54k per annumEstimated...lead engineer Manage maintenance providers and issue permits to work as and when appropriate Support production of monthly customer SLA reports Support review of service and performance levels to contribute to continuous improvement programme within the team...SuggestedFull-timeFor contractorsHybrid workingOn-siteLocal areaShift workRotating shifts
- £32k - £41k per annumEstimated...Installation Manager (IM – where requested) in all aspects of the business. Assist schedulers with Engineer skill matrix to maximise SLA & KPI performance. Assist the teams in case of sickness, leave or resource problems. Attend operational meetings with or in place...SuggestedHoliday workFor subcontractorOn-siteImmediate startRemoteRotating shifts
£55k - £65k per annum
...compliance through a team of internal auditors ~ Extensive experience liaising with third party contractors ~ Evaluating adherence to SLA ~ Significant experience working with ISO certification and monitoring audits specifically ISO9001 and ISO45001 ~ To be...SuggestedFull-timeFor contractorsOn-siteRemoteWork from homeFlexible hours- £24k - £32k per annumEstimated...root causes Draft clear and professional Final Resolution Letters Meet quality and efficiency standards set by Chubb Adhere to SLA and regulatory timelines Manage your caseload effectively Work within Chub Qualifications Previous experience in...SuggestedFull-timeCity centreOn-site
- £35k - £48k per annumEstimated...training or certification inContinuous Improvementmethodologies. Experience with quality assurance frameworks and service level agreement (SLA) management. Work Remotely Yes Salary 40000 - 50000 (depending on experience) Schedule Monday - Friday Your...SuggestedPermanentFull-timeHybrid workingRemoteMonday to Friday
- ...Management using SCCM, Intune, or similar tools. Monitoring and managing ITSM queues, ensuring ticket categorization, prioritization, and SLA compliance. Generating and analysing service performance reports, identifying trends and driving improvements. Maintaining and...SuggestedContractPart-timeCasual workRemoteAberdeen3 days ago
- £33k - £42k per annumEstimated...Assessments are undertaken prior to any work task. Carry out a daily building walk to ensure any faults are reported and rectified within SLA and the building continues to look as it did on day one. Diagnose and fix a variety of building maintenance issues. Record all...SuggestedRotating shifts
CBRE
Inverness, Highland13 days ago £30k per annum
...Installation and support of software and hardware, including workstation imaging and deployment. Maintenance of IT asset register SLA And KPI Management - Ensure tickets are prioritised and assigned accordingly with users being kept up to date on progress. Ensure...SuggestedPermanentContractImmediate start£20 per hour
...tasks on electrical systems BMS operation General HVAC and mechanical building services maintenance To complete PPMs in line with SLA and KPI agreements To respond to client requests, providing a professional and timely service Compliance checks and associated...SuggestedPermanentMonday to Friday- £28k - £38k per annumEstimated...frequent knowledge sharing and calibration calls with other areas of Chase UK to ensure that the customer journey is progressing within SLA Conduct customer outreach to support our valued customers through their onboarding journey and progress their application in a...SuggestedFull-time
- ...designing solutions to key non-functional requirements including cyber/security policies, resilience, logging, errors and scalability abiding SLA • Experience in creating & guiding in Architecture Artefacts such as Tech/Arch Roadmap/Strategy, High Level Design, LLD, Estimation,...SuggestedContractHybrid working
- £62k - £83k per annumEstimated...met through application of Supplier Relationship Management (SRM) and supplier adherence to contract terms and Service Level Agreements (SLA's). Partner with Amplified Commodity Team (ACT), Finance and other stakeholders to manage the Energy risk management strategy &...SuggestedPermanentFull-timeContractHybrid workingOn-siteFlexible hours
- £39k - £51k per annumEstimated...required level Oversee the conduct of contractors on site; monitoring the implementation & performance of tasks allocated, including SLA dependencies Essential experience of the Building Services Engineer: Proven experience as a Mechanical & Electrical...SuggestedPermanentFull-timeFor contractorsLocal areaRotating shifts
- £51k - £68k per annumEstimated...F&O or CE Support, taking responsibility for providing prompt and professional 2nd Level Support to the HSO Customer base according to SLA and Customer Contractual requirements. REPORTING LINE As part of the Support Team, you will report to a Support Team Lead....SuggestedFull-timeHybrid workingOn-siteLocal areaRemoteMonday to FridayFlexible hours
- ...calendars for SD Worx countries and in-country partners, ensuring timely distribution, approval, and Correctness Reporting to support SLA/KPI tracking. Align annual calendar processes for Dayforce customers. Submit international fund transfers and process non-recurring...SuggestedLocal areaFlexible hours
- ...managers * Effective control of the processes, resources and data concerned with local authorities / highways. * Control timebound SLA / KPIs * Strong relationship with Sub-contractors ensuring permits are updated inline with rules and regulations. * Maintain own level...40 hours/weekPermanentFull-timeFor subcontractorLocal areaMonday to Friday
- £38k - £51k per annumEstimated...execution of activities that safeguard continuous high standards of client service and deliver Represent operations at client service and SLA reviews whilst managing material reconciliation breaks and any incidents Be responsible for escalation management either internal or...Long-term contractFull-timeOn-siteWorldwide
- £55k - £71k per annumEstimated...Cisco ASA and Cisco FTD firewalls Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with Cisco Nexus 3000/9000 series Cisco ASA & FTD firewalls multi-context...Full-timeWorldwide
£50k - £55k per annum
...C maximise all controllable factors to meet external quality targets be responsible for your actions to ensure relevant KPI and SLA targets are achieved promote a culture of awareness to improve safety and reduce accidents/incidents protecting the workforce from injury...Long-term contractHoliday workFull-timeContractFor contractorsApprenticeshipLocal areaHPC Jobs Service
Edinburgh24 days ago- £38k - £49k per annumEstimated...solving skills, administration skills and communication skillsExperienced in data analysis and reporting across metrics such as CSAT, NPS & SLA'sExperience in setting KPI's, monitoring performance and providing feedbackProficient in Microsoft Office 365 programmes The ideal...PermanentFull-timeOn-siteWorldwide
- £42k - £57k per annumEstimated...Allocation . Monitor live operational performance across multiple channels identifying risks and making tactical adjustments to maintain SLA adherence to deliver the best possible customer outcomes. ~ Incident Support & Tactical Deployment . Support the Busi ness...Long-term contractFull-timeTemporaryWork from homeFlexible hours
£53.28k per annum
...assigned staff and trainees through performance management frameworks and on-job coaching & mentoring What you'll bring Contract & SLA management General commercial & regulatory awareness Developed negotiation, communication and people management skills. Sound...Long-term contractHoliday workFull-timeContractFor contractorsHybrid workingFlexible hoursIberdrola
Motherwell, North Lanarkshire9 days ago- £22k - £25k per annumEstimated...Management using SCCM, Intune, or similar tools. Monitoring and managing ITSM queues, ensuring ticket categorization, prioritization, and SLA compliance. Generating and analysing service performance reports, identifying trends and driving improvements. Maintaining and...Remote
Natobotics
Aberdeen12 days ago - £47k - £64k per annumEstimated...In this role youll apply your advanced knowledge of network and business data systems commercial and regulatory frameworks and contract/SLA management to drive performance and innovation. Your developed customer service skills strategic thinking and ability to solve complex...Long-term contractHoliday workPermanentFull-timeContract
- ...were recognised when we were named Scottish Secondary School of the Year 2024by the Sunday Times Parent Power List. We have a team of SLA’s, co-ordinated by the Principal Teacher Support for Learning, who work closely with the class Teachers to support pupils with their...Holiday workTemporaryPart-timeApprenticeshipHybrid workingOn-siteLocal areaWork from homeFlexible hours
- £37k - £49k per annumEstimated...and external SLAs + Matrix management of our offshore budget team to ensure delivery is achieved against both internal and external SLA's + Work with our third party accountants to ensure delivery against our KPI and contract + Completion of monthly KPI and SLA reporting...PermanentFull-timeContractImmediate start
- £27k - £37k per annumEstimated...throughout the business. Reactive - responding to daily workloads as dictated by customer requirements. Proactive - making sure KPI's and SLA's are met. Handle and co-ordinate complaints and compliments. Competent use of technology Strong communication skills both...PermanentFull-timeRemote
- £72k - £98k per annumEstimated...to Exec level. ~ MI & Reporting . Work with the MI & Data team to ensure that appropriate measurement is in place to underpin SLA agreement and tracking and the correct frameworks for reporting tracking and escalation as . ~ Ops picture integration . Align the...Long-term contractFull-timeWork from homeFlexible hours
- ...Skills and requirements ~5+ years direct experience delivering robust performant data pipelines within the constraints of direct SLA’s and commercial financial footprints. ~ Proven experience in architecting, developing, and maintaining Apache Druid and Imply platforms...Long-term contract
- £47k - £61k per annumEstimated...where necessary. They will also support the Director and Banking Managers in the management of Hotel Banking Service Level Agreements (SLA’s), providing input to support development, refinement and ongoing monitoring ensuring that agreed service delivery metrics are met /exceeded...Remote
