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  • £28k per annum

     ...excellent service to clients and set expectations based on agreed processes  ~To manage all service requests in accordance with agreed SLA’s  ~To ‘own’ end user issues through to resolution or escalation  ~Keep Service Desk software updated with case developments at... 
    Suggested
    Long-term contract
    Permanent
    Hybrid working
    Remote
    Monday to Friday
    Monday to Thursday
    1 day/week

    FluidOne

    Sheffield
    more than 2 months ago
  • £49k - £64k per annumEstimated
     ...- Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project... 
    Suggested
    Full-time

    Wipro Limited

    Sheffield
    18 days ago
  • £22k - £27k per annumEstimated
     ...cloud environment throughout its lifecycle, ensuring the latest software, security patches and system upgrades are applied within defined SLA’s. Constantly improve speed to market by ensuring continuous deployment through automation targeting 100% of day to day tasks being... 
    Suggested
    Full-time
    On-site
    Immediate start
    Flexible hours

    VMED O2 UK Limited

    Sheffield
    2 days ago
  • £36k - £48k per annumEstimated
     ...recruiting an Electrical Bias Engineer to join the team. Role Summary: • React to breakdown maintenance requests within the required SLA's • Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc... 
    Suggested
    Full-time

    CBRE

    Sheffield
    1 day ago
  • £26k - £34k per annumEstimated
     ...against them within each session. Working responsibilities: Statistical analysis of key KPIs across teams. Statistical analysis of SLA achievement for all customers. Customer contact and relationship building. Weekly monthly and quarterly reporting. Service... 
    Suggested
    Full-time
    Rotating shifts

    Axway

    Sheffield
    1 day ago
  • £33k - £42k per annumEstimated
     ...inform campaign strategy Preparing comprehensive post campaign analysis reports where appropriate Complete work within appropriate SLA/deadline on a daily basis: setting up distribution reports, campaign set up, compiling internal campaign trackers, entering in delivery... 
    Suggested
    Full-time

    CNS Media Ltd

    Chesterfield, Derbyshire
    7 days ago
  • £31k - £41k per annumEstimated
     ...include scheduling labour resources and ensuring material availability to support ATM projects in alignment with forecast targets and agreed SLA timescales. Main Responsibilities: Import sites into the company database ensuring all site information is accurately organised... 
    Suggested
    40 hours/week
    Permanent
    Full-time

    NCR Atleos

    Rotherham, South Yorkshire
    23 days ago
  • £22k - £25k per annumEstimated
     ...updates are placed on all assigned open tickets Prioritise and categorise tickets to provide efficient progression Work to the contracted SLA’s and liaise with 3rd parties as appropriate, escalating potential failures within the team in a timely manner Aid in the creation and... 
    Suggested
    Full-time
    Hybrid working
    On-site
    Remote
    Afternoon shift

    Central Technology Ltd

    Chesterfield, Derbyshire
    16 days ago
  • £29k - £38k per annumEstimated
     .... Customer Communication Provide clear timely updates throughout the order and fault process. Keep communication aligned to SLA requirements. Maintain accurate notes and customer history. Documentation & Admin Keep WIP trackers contractor packs CRM jobs... 
    Suggested
    Full-time
    Day shift

    Liberty Global

    Sheffield
    18 days ago
  • £55k - £60k per annum

     ...execute the smooth movement of customer orders, on time in full Implement and drive performance activity focused on delivery against SLA's Identify areas for improvement across processes and procedures focused on driving efficiency, Customer Satisfaction and timescales... 
    Suggested
    Permanent
    Remote

    Michael Page

    Sheffield
    more than 2 months ago
  • £31.93k - £39.91k per annum

     ...apply to you; this is not exhaustive and may change as the business develops: · To achieve planned results for Fast Track · To achieve SLA’s as agreed with your Line Manager · To demonstrate development and competence of Fast Track Teams · To support the engagement of... 
    Suggested
    Hybrid working
    On-site
    Probationary period
    Monday to Friday

    Minster Law

    Wakefield, West Yorkshire
    a month ago
  • £27.86k per annum

     ...taking action where necessary Work alongside the site quality team to ensure metrics (KPI) and team are managed in line with the site SLA’s Manage your team’s DCPM effectively to meet or exceed site requirements, and providing weekly DCPM reports to line manager... 
    Suggested
    Permanent
    Full-time
    Flexible hours

    GXO Logistics, Inc.

    Barnsley, South Yorkshire
    5 days ago
  • £10.25 - £12.35 per hour

     ...health & safety standards within work environment Supporting GDPR & Salvage Personal Belonging Team with GDPR compliance & contractual SLA’s. Here's what you bring: Experience of working in a similar environment Good knowledge of health and safety regulations... 
    Suggested
    Permanent
    Full-time
    Immediate start
    Monday to Friday
    Day shift

    LKQ SYNETIQ Ltd

    Adwick-le-Street, South Yorkshire
    21 hours ago
  • £41k - £55k per annumEstimated
     ...innovation. As a Technical Support Engineer you will contribute to this by providing a first-class service to the customer meeting their SLA requirements whilst maintaining trust driving continuous service improvement to benefit the end user. Your role will involve... 
    Suggested
    Full-time
    Remote
    Flexible hours

    Fujitsu

    Wakefield, West Yorkshire
    29 days ago
  • £10.25 - £12.35 per hour

     ...or disposed of correctly following GDPR rules Supporting GDPR & Salvage Personal Belongings Team with GDPR compliance & contractual SLA’s Ensuring quality control every step of the way with no damage to vehicles or parts Liaising with customers or our drivers loading... 
    Suggested
    Permanent
    Full-time
    Immediate start
    Monday to Friday
    Day shift

    IAA UK Auctions Ltd

    Adwick-le-Street, South Yorkshire
    21 days ago
  • £24.57k - £26.23k per annum

     ...ensure data accuracy Ensuring that the documentation received from suppliers conforms to industry standards and are delivered within SLA’s. Additional Information Working hours are 37.5 per week, Monday to Friday. You will work full-time in the Doncaster office,... 
    Permanent
    Full-time
    Hybrid working
    On-site
    Probationary period
    Monday to Friday
    Flexible hours

    Ecofficiency Ltd

    Doncaster, South Yorkshire
    29 days ago
  • £31.93k - £39.91k per annum

     ...to ensure they deliver an exceptional quality of service, accurate assessment of all claims, a consistent delivery of telephony & email SLA’s and timely progression of OIC Admitted cases through to settlement. You will provide coaching and support to drive daily... 
    Full-time
    Part-time
    On-site
    Probationary period
    Monday to Friday
    Flexible hours
    Shift work

    Minster Law

    Wakefield, West Yorkshire
    a month ago
  • £29k - £40k per annumEstimated
     ...issues. Develop and maintain an in-depth technical knowledge of company products services and solutions. Ensure strict adherence to SLA when dealing with customer tickets/calls. Regularly update product knowledge on all systems Maintain organised documentation... 
    Full-time
    No agency
    On-site
    Monday to Friday
    Flexible hours
    Rotating shifts

    Concorde Technology Group

    Wakefield, West Yorkshire
    a month ago
  • £39k - £51k per annumEstimated
     ...replacement parts and equipment. Report all findings, actions taken, and recommendations to the O&M management team within agreed SLA timeframes. What you need ~ Level 3 Award, BS7671 18th Edition, Inspection and Testing 2391. ~ SMSTS ~ First Aid Certificate... 
    Full-time
    Remote

    Sigma GRP

    Castleford, West Yorkshire
    3 days ago
  • £18 per hour

     ...communities we serve to thrive. We're looking for a Cleaning Operative who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Permanent Type: Part-time Hours:2 Hours per day ,1 day per week... 
    Long-term contract
    Permanent
    Part-time
    Flexible hours
    2 days/week
    1 day/week

    Mitie Cleaning & Hygiene Services

    Worksop, Nottinghamshire
    9 days ago
  • £29k - £39k per annumEstimated
     ...Resolve and complete day to day work orders to meet customer satisfaction targets and delivered in time frame requirement in line with the SLA’s Maintain up to date log of work completed and outstanding items through Mainstream SI-7 CMMS system Qualify and act as an... 
    Flexible hours
    Shift work

    CBRE

    Matlock, Derbyshire
    28 days ago
  • £10.25 - £12.35 per hour

     ...integrated systems within the business to achieve the overall processing of orders including Frontier software, TSD and BigChange Ensure SLA adherence for all orders, prioritising selected customers to assist in delivery of business model Work closely with stock... 
    Permanent
    Full-time
    Immediate start
    Monday to Friday
    Day shift

    LKQ SYNETIQ Ltd

    Adwick-le-Street, South Yorkshire
    5 days ago
  • £21k per annum

     ...the best solution and product is sourced ~Defining to each business customer the manufacturing process and lead time and committing to SLA’s ~Undertaking rigorous daily order management to ensure smooth processing to meet committed deadlines for each customer ~Constantly... 
    Permanent
    Full-time
    Monday to Friday

    HP Careers Ltd

    Wakefield, West Yorkshire
    a month ago
  • £22k - £25k per annumEstimated
     ...support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys... 
    Extra income
    Permanent
    Temporary
    Hybrid working
    On-site

    RM Education Limited

    Pontefract, West Yorkshire
    more than 2 months ago