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- £37k - £48k per annumEstimated...new/changed services before acceptance into the live environment. Implement workflow management across Services and clients to ensure SLA adherence. Deliver monthly call and ticket quality scoring and ensure training needs are met. Own and action the Customer...SuggestedHybrid workingOn-site
- £28k - £36k per annumEstimated...inform campaign strategy Preparing comprehensive post campaign analysis reports where appropriate Complete work within appropriate SLA/deadline on a daily basis: setting up distribution reports, campaign set up, compiling internal campaign trackers, entering in delivery...SuggestedFull-time
- £36k - £48k per annumEstimated...recruiting an Electrical Bias Engineer to join the team. Role Summary: • React to breakdown maintenance requests within the required SLA's • Technical awareness of computer room/call centre/trader operations and experience of power, UPS, CPS, distribution, cooling etc...SuggestedFull-time
CBRE
Sheffield2 days ago - £22k - £26k per annumEstimated...updates are placed on all assigned open tickets Prioritise and categorise tickets to provide efficient progression Work to the contracted SLA’s and liaise with 3rd parties as appropriate, escalating potential failures within the team in a timely manner Aid in the creation and...SuggestedFull-timeHybrid workingOn-siteRemoteAfternoon shift
£48k per annum
...Starters Minor installations Escort specialist subcontractors Ensure that the Contractual efficiently meets all the relevant KPI & SLA requirements. Undertake all allocated tasks and perform them in a timely and professional manner. Be proactive in identifying and...SuggestedPermanentOn-siteFlexible hoursShift workDay shift£30k - £36k per annum
...resources between communication channels (call, email, chat) and technical artwork flows, whilst not only maintaining industry leading SLA's, but improving them. Process Evolution: Identify bottlenecks and eradicate friction to increase efficiency and improve client experience...SuggestedWeekly payLong-term contractSummer workHybrid workingOn-siteMonday to FridayShift work- ...managed service environments. Strong experience leading multi-disciplinary operational teams. Experience managing services under SLA-driven contracts. Strong understanding of IT service management and operational processes. Demonstrated experience in stakeholder...SuggestedRemoteFlexible hours
£32k per annum
...at all times Introduction of best practice initiatives as outlined by the Director Ensure contractual fulfilment in line with KPI/SLA for the site. Attend monthly reviews with the Director Op’s level client contacts ensuring detailed actions/notes are captured....Suggested40 hours/weekFull-timeFlexible hours£21k per annum
...the best solution and product is sourced ~Defining to each business customer the manufacturing process and lead time and committing to SLA’s ~Undertaking rigorous daily order management to ensure smooth processing to meet committed deadlines for each customer ~Constantly...SuggestedPermanentFull-timeMonday to Friday- ...with strong internal talent pipelines Work closely with the wider People team to ensure services are delivered in line with agreed SLA’s and KPI’s Employee Relations and Policy · Lead and manage ER cases which are highly complex, ensuring consistent and legally compliant...SuggestedFull-timeFlexible hours
£50k per annum
...effectively to meet volume and service demands across all shift hours Drive shift performance and ensure compliance with all H&S, quality and SLA standards Use data to root-cause failed KPIs and deliver clear action plans for improvement Coach, develop and engage your team...SuggestedShift work£31.93k - £39.91k per annum
...apply to you; this is not exhaustive and may change as the business develops: · To achieve planned results for Fast Track · To achieve SLA’s as agreed with your Line Manager · To demonstrate development and competence of Fast Track Teams · To support the engagement of...SuggestedHybrid workingOn-siteProbationary periodMonday to Friday- £24k - £32k per annumEstimated...assets) and external (hired assets) breakdowns. Logging response times and ensuring they’re tracked and resolved effectively within agreed SLA times. We’ll ask that you handle inbound and outbound calls efficiently, making sure service level agreements are consistently met....SuggestedApprenticeshipTraineeshipImmediate start
- £30k - £40k per annumEstimated...INVOLVE Responsible for the delivery of efficient and profitable transport plans Meeting the Network KPI's and exceeding the customer SLA's Using ConnectTMS to build loads, create routes, allocate vehicles, trailers and driver resource to planning deadlines Providing...SuggestedPermanentFull-timeMonday to FridayShift workDay shift
- £25k - £32k per annumEstimated...customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or...SuggestedPermanentFull-timeOn-siteFlexible hours
- £41k - £52k per annumEstimated...experience through efficient order handling and communication. Manage all communications into the Logistics Control Tower , ensuring SLA adherence. Work cross‑functionally to align goals, priorities and performance expectations. What You’ll Bring A pragmatic,...Long-term contractPermanent
- £22k - £25k per annumEstimated...support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys...Extra incomePermanentTemporaryHybrid workingOn-site
£50k - £60k per annum
...the confidence to challenge both suppliers and internal stakeholders. Strong supplier management focus, with experience in managing SLA's, scorecards, quarterly reviews etc. Experience across both direct and indirect procurement categories. Background in manufacturing...PermanentHybrid workingOn-siteWork from home- ...delivery and experience-led initiatives. Working closely with the wider People team to ensure services are delivered in line with agreed SLA’s and KPI’s Develop and deliver training for colleagues impacted by new initiatives, HR Processes and policies Deliver management...Full-time
£13.45 per hour
...places for the communities we serve to thrive. We're looking for a Cleaner who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: Permanent Type: Part time Hours: 15 hrs per week (Monday...Hourly payPermanentPart-timeMonday to FridayFlexible hoursMitie
Doncaster, South Yorkshire16 days ago
