Administration Coordinator

Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, facilities planning and maintenance, custodial operations, and other office support services.

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Administration Coordinator Job Description Template

Our company is looking for a Administration Coordinator to join our team.

Responsibilities:

  • Sales processing;
  • Setup forms for new products;
  • Returns paperwork processing;
  • Keeping to supplier and customer performance standards;
  • Microsoft Office packages;
  • Monitor departmental training requirements alongside the other team Supervisors and with Learning and Development team;
  • Comply with Link’s ‘Treating Customers Fairly’ policy at all times;
  • Manage document creation and revisions, along with respective critical metadata, using the electronic document repository (Veeva);
  • Filing applications to the relevant local authorities;
  • Ability to manage own time scales and use initiative;
  • Managing incoming cases via email & telephone;
  • Chasing third parties after queries have been made;
  • Action all highlighted points in the reports of each case;
  • Maintaining mailboxes, reading through documents and correspondence ensuring action is taken in a timely manner ;
  • Liaising between the client and third parties such as the general public and local authorities.

Requirements:

  • Excellent customer service skills;
  • Screen and respond where possible to enquires and requests for the CEO;
  • Possibly a technical background or education;
  • Provide administrative support to the SMT, including but not exclusive to screening calls, diary management and incoming post;
  • Be responsible for stationery replenishment ordering;
  • Take a lead with on all Social Media platforms;
  • MS Excel experience would be a distinct advantage;
  • Book travel, accommodation, and meeting space as required;
  • Assist CEO with key projects;
  • Customer service experience;
  • FCA experience and awareness;
  • Organised;
  • Professional and well presented;
  • Ability to manage own time scales and use initiative;
  • Excellent organisational and communication skills, both written and verbal.