Training Coordinator

Training Coordinator Job Description Template

Our company is looking for a Training Coordinator to join our team.


  • Processing the enquiries and bookings via email and phone;
  • Processing enquiries and bookings via email and telephone;
  • After sales support;
  • Pro-active development of key accounts;
  • Liaising between clients and training providers;
  • Providing cancellation and re-scheduling support;
  • You will be involved in planning the event dates, securing venues and trainers/facilitators;
  • Advertising, meeting and greeting and closing events, agreeing expenditure, processing payments and issuing follow-up documentation;
  • Arranging travel and accommodation for trainers;
  • Liaising with training venues as required, including confirming or cancelling courses and arranging delegate accommodation and other requests;
  • Course administrative such as issuing certificates;
  • Managing website and any other web-related projects relating to the business;
  • Managing, maintaining and marketing training products to the UK and overseas;
  • Assist International Training Manager and Managing Director in developing the portfolio of training programmes to meet market requirements;
  • Recruiting, monitoring and develop Open Learning course tutors as necessary.


  • Commercially minded and analytical;
  • Excellent organisational skills and attention to detail;
  • Proactive and a team player;
  • Self-motivated with a can-do attitude;
  • Excellent written English;
  • The ability to be flexible and adapt to changing business needs;
  • Computer literate, with experience of Microsoft Office;
  • The ability to problem-solve and multitask;
  • Strong IT Skills required (e.g. Advanced Excel Skills desirable);
  • The ability to form and maintain excellent relationships with key stakeholders;
  • Excellent computer and organisational skills;
  • Proficient in the MS Office Suite (Word, Outlook and Excel);
  • Effective communicator across all levels;
  • Basic office experience;
  • Previous experience with Cornerstone advantage but not essential.