IT Technology Apprentice Job Description Template
Our company is looking for a IT Technology Apprentice to join our team.
- Maintain and fix other computing equipment;
- Supporting staff to implement new technologies in the workplace;
- Working with a range of technology hardware -Android, Windows, Mac;
- Support with technology asset management;
- Social media and website updates;
- Liaise with third party suppliers such as Internet Service Providers and vendors;
- Resolve problems associated with operating systems, networks, software, hardware, printers etc;
- Installing new software and hardware;
- Supporting the use of database systems and Content Management Software;
- Supporting software development and implementation;
- Assist in system upgrades and system maintenance;
- Use of a ticketing system for task allocation/monitoring;
- Service desk support– diagnosis of IT issues and supporting users remotely using remote connection tools.
- Microsoft MTA Mobility & Devices Fundamentals;
- Microsoft MTA Server Fundamentals;
- BCS Business Processes;
- Microsoft MTA Networking Fundamentals;
- Microsoft MTA Software Development Fundamentals.