Branch Manager

Direct and coordinate financial activities of workers in a branch, office, or department of an establishment, such as branch bank, brokerage firm, risk and insurance department, or credit department.

Branch Manager Job Description Template

Our company is looking for a Branch Manager to join our team.


  • Providing comprehensive training and development plans for the staff;
  • Developing strategies for increasing existing business, new business and lapsed accounts;
  • Planning and delivering business strategies to drive sales in store;
  • Ensuring the store and staff maintain brand standards at all times;
  • Regular contact and management of potential vendors;
  • Property performance analysis;
  • To manage a strong team of mature, capable Estate Agents;
  • Motivating staff to improve results by setting targets, incentives, being positive and offering training or assistance where required;
  • Conducting daily morning meeting with all staff and reporting the daily figures;
  • Fit, adjust and repair spectacles when needed and carry out triage exercises with hearing customers;
  • Strive to develop and deliver care of the highest possible standard;
  • Project an upbeat and professional persona at all times;
  • Investigations / DH / Appeals;
  • To manage, train and develop staff • Identify sales opportunities and motivate the branch team in upselling;
  • To meet objectives set by Regional/Business Manager.


  • Self-motivated and driven, with a good understanding of customer service requirements;
  • PC literate and able to understand and operate the company sales platform, IT systems, and other company systems;
  • Where appropriate delegate responsibility with accountability and follow-up;
  • Knowledge of company values;
  • Full UK/EU Driving License;
  • Set examples for trade counter staff in areas of personal character, commitment, organisational and selling skills, and work habits;
  • Demonstrates successful operational management experience;
  • You must demonstrate excellent communication skills and high levels of organisation;
  • It is desired that you have previous experience working as a Depot Manager or Assistant Depot Manager;
  • Known the process of letting a property;
  • It is essential to have previous experience in the building products sector;
  • Knowledge of IT systems;
  • Experience of high volume, low margin distribution industry;
  • You must have previous experience leading, supervising and developing a team;
  • Knowledge of company and company standards.