Business Development Officer

Business Development Officer Job Description Template

Our company is looking for a Business Development Officer to join our team.


  • To follow the Society’s customer service codes in order to provide excellent quality internal and external customer service at all times;
  • Coordinating marketing material with advertisers;
  • Supporting the launch of WES Services to schools with marketing, pricing and service level agreements;
  • Visiting clients and promoting the Hospital;
  • Any other duties commensurate with the nature of the post;
  • Eventually build out your own sales and marketing team and lead them to glory;
  • Identify potential product improvements or new products by remaining current on industry trends, market activities, and competitors;
  • Assist in maintaining the intermediary website;
  • Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options;
  • Answer underwriting queries for new business enquiries;
  • To undertake specific project work as required to develop the Traded Service business;
  • Work closely with the Managing Director to devise and implement an effective inbound marketing strategy;
  • Promoting mortgage products and policies to introducers over the telephone and via e-mail;
  • Meet agreed KPI’s relating to the standard and volume of new business enquiries;
  • Make case referrals to the Mortgage Referrals Committee where appropriate.


  • Excellent & confident telephone manner;
  • Proven knowledge and execution of successful development strategies;
  • At a minimum, five GCSEs (or equivalent) at grade C or above, including Maths and English;
  • CEMAP Qualification;
  • The willingness to undergo a credit reference search and DBS check (our employees must have impeccable standards of personal finance);
  • Good IT skills including a basic understanding of the MS Office package, especially MS Outlook & Excel;
  • At least one year of industry sales experience;
  • Strong customer service focus;
  • Experience within a Building Society or the Financial sector;
  • An understanding of mortgages;
  • Ability to multi-task in a dynamic sales environment;
  • Ability to think on your feet;
  • Bachelor’s degree.