Business Director

Business Director Job Description Template

Our company is looking for a Business Director to join our team.


  • Manage organizational structure of Client Management team, ensure alignment across the company’s overall strategic direction;
  • Play an active role in the operational and strategic direction of the Singapore and Indonesia office;
  • Overall responsibility for managing the Client Management team;
  • Attendance at fortnightly Operations meeting (in Birmingham) as the London company representative and present project updates to the client team;
  • Key point of contact for the wider company teams, across all offices;
  • Present work to clients and internal senior stakeholders with the leadership team as and when required;
  • Communicate effectively with the leadership team and employees;
  • Develop a community of high performing, capable team leaders and employees;
  • Become an expert in DFS and the Army, Retail and Armed Forces Recruitment categories;
  • Ensure high standards of people and performance management exist across all functions;
  • Account and Project Management team lead, managing workload and assigning briefs accordingly;
  • Operations Management;
  • Leading the Digital Account Management team to ensure the successful management of the business on a day to day basis;
  • Become the lead senior contact for the designated client portfolio;
  • Understanding and oversight of financial processes including what is in and out of scope, SOW’s, reconciliations.


  • Strong IT literacy, Google drive, word, sheet, slide and etc;
  • Strong negotiation skills and influential;
  • Experience of running a strong dynamic account team including resource planning;
  • Can do attitude and an ability to work under pressure;
  • Strong communication and interpersonal skills;
  • Exceptional client management skills;
  • Able to prioritise and multi-task, working with all agency departments as well as independently;
  • Excellent communication and project management skills;
  • Previous roles at agencies in client servicing;
  • Experienced in digital marketing across multiple channels;
  • Confident client facing attributes;
  • Ecomm client experience essential;
  • Facilities Management;
  • Business development;
  • Senior Management.