IT Director

IT Director Job Description Template

Our company is looking for a IT Director to join our team.

Responsibilities:

• Direct the preparation and implementation of policies, procedures and standards relating to information and telecommunication systems;
• Lead and motivate the employees of IT Accountable for IT Service governance;
• Overall responsibility for the Incident and Service Request handling on the Service Desk Direct;
• The negotiation of service level agreements with internal and external customers;
• Manage IT services provided via third parties so that they are fit for purpose and meet service levels;
• Has a familiarity with ISO 27001, GDPR and an understanding of security concerns;
• Continuous improvement of processes and best practices;
• Build winning partnerships with 3rd party suppliers and provide cost efficient solutions on projects;
• Provide expertise and specialist IT and digital advice to senior leaders on policy and strategy, and the implications for service delivery;
• Drive the IT function to adhere to Global IT Strategy, business partnering with all Stakeholders;
• Engage with senior leaders across the Trust to define how technology will underpin the performance of the organisation;
• Good experience of operating an ITIL life cycle within both an Agile and waterfall delivery environment;
• Manage and develop strategies to manage risk in relation to ICT compliance for the Trust, taking account of statutory requirements;
• Succinct execution and delivery of objectives;
• Experience of the delivery of a 24/7 service running on a public cloud.

Requirements:

• Has a familiarity with ISO 27001, GDPR and an understanding of security concerns;
• Proven track record in Senior IT Management, managing multiple IT disciplines such as DBAs, networks and service management;
• Experience of the delivery of a 24/7 service running on a public cloud;
• Good experience of operating an ITIL lifecycle within both an Agile and waterfall delivery environment.