Centre Manager Job Description Template
Our company is looking for a Centre Manager to join our team.
Responsibilities:
- Prepare, manage and review all rental budgets with Portfolio Manager and Facilities Manager;
- To provide first class customer service to all customers, and visitors to the centre;
- Host, manage and market the company – ensure all up/down sizing opportunities are maximised;
- Responsible for customers moving in and out, including management of the dilapidations process and unit preparation in line with company procedures;
- Work in accordance with the policies and procedures of the company;
- To take responsibility for the NPR of the centre;
- Familiar with telecoms terminology, unique selling points, sales process and pricing and the ability to communicate this to potential customers;
- Taking responsibility for dealing with arrears prior to handing over difficult cases to Credit Control team;
- Pro-actively manage and market their centre to ensure excellent delivery of customer service and customer satisfaction;
- Developing funding opportunities in collaboration with Centre researchers;
- Leading on the organization of research workshops and academic conferences;
- Stimulating public interest for the Centre and developing its media presence;
- Conducting original research in collaboration with Centre researchers;
- Preparing of reports and other information pertaining to the Centre;
- Building – Creating a warm and welcoming environment for all Customers ensuring that the building is maintained to the highest standards.
Requirements:
- Ability to organise and manage own work;
- Experience of working with children;
- Good problem solving skills;
- Maintain a smart personal appearance;
- Enjoy working with children and teenagers from different cultures;
- Ability to maintain long periods of physical activity;
- Pass Disclosure Scotland/DBS/background checking/vetting procedures;
- Demonstrate initiative towards taking on extra tasks;
- Ability to address large groups of young people;
- Ability to communicate effectively;
- Previous summer school experience;
- Previous activity leading experience;
- Ability to adapt quickly to change and be flexible.