Head of Operations

Head of Operations Job Description Template

Our company is looking for a Head of Operations to join our team.


  • Proven track record in strategy development, delivery and change management;
  • While not essential, experience in the area of Regulatory Compliance would advantageous;
  • Excellent interpersonal, presentation and written communication skills;
  • Refining operating processes to support increased scale and driving improvements in key operating metrics;
  • Managing the P&L in coordination with the local Operating Managers including cost controls;
  • Representing the company within the motorcycle sector (NMDA) as above;
  • Driving and increasing production efficiencies and capacity utilisation;
  • Manage and analyse all financial data, to control costs effectively, in order to maximise profitability;
  • Follows and adhere to purchasing policy, working closing with Accounts Payable to ensure timely payment to vendors;
  • People Management;
  • Provide reports and analysis of financial position and forecasts, develop and implement strategic plans within the context of the larger picture;
  • Drive improvements and make recommendations to enable the ongoing improvement of processes;
  • Direct responsibility for facility management & health and safety policies;
  • Networking with current and potential partners and sponsors at events, with the ability to build and maintain strong relationships;
  • Establishing/implementing appropriate policies and procedures.


  • Manchester;
  • Engage and motivate with their passion for the brand;
  • Strong commercial awareness of our competitors at all times & the ability to think outside the box;
  • Budgeting;
  • You will have the overall financial & operational performance of the business and organisational capability;
  • Team management;
  • Proficient in Microsoft Office with an emphasis on Excel;
  • Excellent negotiation skills using a high degree of logic;
  • You must have exemplary people management skills, an approachable, energising coaching style and be a role model to your colleagues;
  • Operations Management;
  • Management;
  • Evidence of strong stakeholder management skills as well as supplier evaluation and quality management;
  • International experience and proven ability to effectively work cross-culturally (global outlook), in a fast-paced growth environment;
  • Social Care;
  • Excellent presentation skills for events and able to display excellent standards across the board.