Client Account Administrator Job Description Template
Our company is looking for a Client Account Administrator to join our team.
Responsibilities:
- Answering enquiries by phone and email;
- Photo copying, filing, scanning;
- Manage client and agency assets and deliverables effectively to maintain high standard of service;
- Producing reports or documentations and processing other important documentations;
- Supporting the account management team to ensure all aspects of documentation is completed;
- Provide essential administrative support for a range of agency processes, helping to ensure projects meet specified deadlines and budgets;
- General other adhoc administration duties;
- Taking notes in meetings;
- Contribute to the team’s creative output, including industry-relevant research, content proofing, and blog writing.
Requirements:
- Proven ability to multi task and work under pressure;
- Excellent proven attention to detail;
- Experience of working in an office environment handling enquiries by phone and email;
- Excellent written and verbal communication skills;
- Excellent IT skills, with extensive knowledge of Excel;
- A working knowledge of Microsoft Word, Excel and Outlook;
- Very positive and enthusiastic attitude;
- Competent user of Microsoft Office, in particular PowerPoint;
- High level of computer literacy;
- Literacy skills are required including spelling, grammar and punctuation for emails;
- Have excellent spoken and written English skills;
- A’ Levels or equivalent;
- First class customer service and relationship building skills;
- An understanding of statistics;
- Exceptional time management, organisation and multi-tasking skills.