Head of Service Job Description

Head of Service Job Description Template

Our company is looking for a Head of Service to join our team.

Lead for the advisory service on the good management of data;
Take an oversight on sold services to schools;
Take the lead for the advisory service on commissioning and training of advisors and associate advisors;
Work closely with the Inclusion Service and Early Help to ensure the same level of opportunity is afforded to all children and young people;
Strategic lead with post 16 providers and businesses to support curriculum pathways to plug the skills gap;
Develop strong partnerships with schools and key services at a locality level to address issues that are impacting on educational outcomes;
Participate in an area-based model bringing all schools together to maximise sector led improvement;
Take the lead for the advisory service on commissioning and training of advisors;
Work cross functionally, to facilitate effective communication and successfully dispatch orders;
Manage resources to meet seasonal and business needs, carefully balancing costs and service expectations;
Managing ad-hoc projects;
Define and continually review quality and customer satisfaction metrics;
Identify opportunities to innovate and improve our service proposition, particularly through technology;
Compile data to track and report common issues, creating a feedback loop for the wider business and to facilitate decision making;
Create a framework that enables the team to succeed – nurturing talent, offering feedback and enabling continuous improvement.