Inside Sales Engineer Job Description Template
Our company is looking for a Inside Sales Engineer to join our team.
Responsibilities:
- Manage the renewals for existing customer contracts;
- Support the development of marketing campaigns to existing customers and prospects;
- Provide first line support for incoming enquiries on service contracts;
- Provide regular communication with customers and prospects by phone, email and, where necessary, on site visits;
- Generate, nurture and convert opportunities for new contact business with the Company’s installed base, both inside and outside of warranty;
- Achieve agreed targets for the service contract business;
- Generate, nurture and qualify leads and opportunities for the responsible products to enhance sales pipeline development;
- Support office-based customer demonstrations and application development as required;
- Take responsibility and nurture the direct-sales of hand-held and entry level instruments;
- Directly support the field-based Measurement Sales team across UK and Ireland;
- Provide first-line technical and sales support for incoming enquiries for the Measurement product portfolio.
Requirements:
- Previous experience in an inside sales or telemarketing environment would be highly beneficial;
- A positive attitude with the ability to embrace change within a busy sales office environment, take ownership of isses until resolved;
- A degree (or equivalent) in chemistry, physics, material science or related discipline;
- Comprehensive product knowledge, ideally for Medical marketplaces;
- Availability to travel within the UK as required and occasionally overseas for training and business meetings;
- STEM Qualifications such as Chemical Engineering, Biochemistry, Chemistry or Biosciences degree;
- Located in the South East within easy access to the Hertfordshire office;
- Strong communication and interpersonal skills through all media;
- Full Valid UK Driving Licence;
- Good computer literacy – competent in use of MS Office and CRM software;
- Self-motivated, enthusiastic, can do attitude, able to work under own initiative;
- Strong communication skills both verbal and written are essential.