Junior Operations Executive

Junior Operations Executive Job Description Template

Our company is looking for a Junior Operations Executive to join our team.


  • Communicating with couriers, regarding queries, feedback and potential issues;
  • Streamlining procedures by working with the Courier Operations team;
  • Improving and leading the onboarding courier process;
  • Overseeing courier engagement and experience, suggesting improvements;
  • Responding to operational and commercial challenges;
  • Conducting performance analysis, identifying potential solutions and improvements;
  • Accountability and ownership for project-based improvements;
  • Managing onboarding sessions, checking documentation and Right to Work.


  • Flexibility to travel to nearby cities, to conduct in person onboarding sessions (all travel expenses covered);
  • Taking own initiative when making decisions;
  • Excellent planning and organisational skills;
  • Happy to champion own ideas for improvement and progress;
  • Background in operations or logistics would be beneficial;
  • A proactive attitude to problem solving, in a fast-paced environment;
  • Strong independent and analytical mindset, with ability to work autonomously.