Junior Operations Executive Job Description Template
Our company is looking for a Junior Operations Executive to join our team.
- Communicating with couriers, regarding queries, feedback and potential issues;
- Streamlining procedures by working with the Courier Operations team;
- Improving and leading the onboarding courier process;
- Overseeing courier engagement and experience, suggesting improvements;
- Responding to operational and commercial challenges;
- Conducting performance analysis, identifying potential solutions and improvements;
- Accountability and ownership for project-based improvements;
- Managing onboarding sessions, checking documentation and Right to Work.
- Flexibility to travel to nearby cities, to conduct in person onboarding sessions (all travel expenses covered);
- Taking own initiative when making decisions;
- Excellent planning and organisational skills;
- Happy to champion own ideas for improvement and progress;
- Background in operations or logistics would be beneficial;
- A proactive attitude to problem solving, in a fast-paced environment;
- Strong independent and analytical mindset, with ability to work autonomously.