Lettings Client Accountant Job Description Template
Our company is looking for a Lettings Client Accountant to join our team.
Responsibilities:
- Ensure tenant payment details are compliant with the requirements of the Direct Debit Guarantee Scheme;
- Managing the database, updating with new tenancy details and responding to any queries generated;
- Dealing with deposits returns and deregistering;
- Process relevant payments as and when required;
- Monitoring outstanding rent amounts;
- Building and maintaining trusting relationships with landlords;
- Ensuring all tasks are performed in a timely and accurate manner;
- Investigation into lettings accounts queries and taking relevant action;
- Receiving and acting on instruction from Property Management and front office for processing deposit return payments to outgoing tenants;
- Check the company’s internal coordinator system throughout the working day for queries that require action;
- Understanding of overseas landlords tax;
- Import new tenancy details into the company’s accounting system to facilitate the efficient and timely processing of rent;
- Chasing rent arrears;
- Liaise with landlords, tenants and branches.
Requirements:
- Minimum 2 years previous client accounting experience;
- Attention to detail is vital;
- Finance background or experience in a similar role;
- Lettings Property market experience and knowledge;
- Confident in delivering excellent customer service;
- Knowledge with CFP software;
- Knowledge of residential property practices (e.g deposit releases, fee refunds, break clauses, rent calculations etc;
- Highly organised and methodical approach to work;
- Good Excel skills;
- Outstanding organisational skills;
- Keen to learn and develop;
- Proactive and adaptable in nature;
- Ability to deal with clients and senior colleagues via email and over the telephone.