Senior Sales Engineer EMEA

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Senior Sales Engineer EMEA Job Description Template

Our company is looking for a Senior Sales Engineer EMEA to join our team.

Responsibilities:

  • Educate customers on the technical capabilities/features of the platform and research customer specific requirements to ensure alignment;
  • Respond to requests for proposal and information in both oral and written formats: RFQs, RFIs, etc;
  • Build, deploy, configure, and troubleshoot ThreatConnect instances, and required integrations, as part of the customer evaluation process;
  • Provide pre-sales assistance for sales opportunities to customers;
  • Act as an interface between the Sales organization and technical staff to resolve technical issues related to evaluations and/or customer requirements;
  • Develop playbooks leveraging ThreatConnect’s orchestration capability;
  • Provide feedback on opportunities and field activities to Sales, Product Management and Engineering;
  • Educate the customer on Threat Analysis best practices and methodology leveraging ThreatConnect Research.

Requirements:

  • Completed a Bachelor or Masters Degree in Computer Science, Engineering or related discipline OR equivalent experience;
  • Have recent experience with Python, be able to debug or manipulate Python-based apps within the ThreatConnect Playbook app builder environment;
  • Must be proficient in working with Fusion or VM Workstation in building and managing VMs for distribution to customer environments;
  • Continuous learning is always on your mind;
  • You have at least 3 years of experience working in a customer-facing role;
  • You love solving customer problems by writing custom scripts or developing small applications and have some experience in Java or Python;
  • You are able to travel EMEA wide around 30% of the time;
  • Troubleshooting basic networking issues that may prevent communication between hosts is something that strikes your interest;
  • You are fluent in English. Fluency in other languages is a plus (German, French, Spanish, Italian, Russian);
  • Linux and Windows command lines don’t scare but excite you and you have spent some time writing or modifying shell scripts;
  • You have some experience about agile software development methodologies and CI/CD, preferably in the mobile application development space.