Technical Operations Manager

Technical Operations Manager Job Description Template

Our company is looking for a Technical Operations Manager to join our team.


  • Provide leadership in DevOps philosophy and emerging trends;
  • Champion collaborative working with the development and QA teams;
  • Assure the physical and logical security of the Application & SLDC Servers comply with all regulations and policies;
  • Ensure that all cloud operations are secure, resilient and reliable;
  • Responsible for the operations budget of all cloud and 3rd party services;
  • Monitor Operators performance, by setting targets and increasing their capabilities by providing training where necessary;
  • Passionate about automation and Infrastructure as Code;
  • Line manage the DevOps team members conducting regular 1-2-1 meetings and helping each team member meet their career objectives;
  • Manage Warehouse and Service management and develop their processes within the department they oversee;
  • Reviewing materials for the best and most cost effective use of them;
  • Design and implement monitoring, configuration management and reporting functions for a controlled environment;
  • Responsible for new Timber developments and products;
  • Perform routine/scheduled audits of the systems, including all backups;
  • Support the overall service delivery of the team;
  • Actively managing and contributing constructive ideas for the development of new Timber products with the design team.


  • Git source control;
  • Be motivated and results oriented even under pressure maintaining high quality support services to tight or immovable deadlines;
  • Previous experience managing multi-location teams across multiple time zones;
  • Define policies and processes related specifically to maintaining and improving support / delivery;
  • DevOps tooling Puppet, PowerShell, Terraform, Bash;
  • Directly manage work allocation, prioritisation and oversee quality of output to build successful delivery pipelines;
  • You must be a hands on team manager with experience in IT Infrastructure / operations in a software development environment;
  • Act as a team player; communicating and working effectively within a multi-skilled technical team and wider group;
  • .NET Framework and ASP.NET web applications;
  • Share knowledge across your team and build opportunities for individuals to grow and learn to satisfy demand;
  • Octopus Deploy;
  • Microsoft Azure Platform;
  • Expert in Lean and the DevOps principles / movement.