Transport Controller

Transport Controller Job Description Template

Our company is looking for a Transport Controller to join our team.


  • Ensure customer bookings and scheduling targets are achieved;
  • Ensuring the adequate maintenance of vehicles is conducted in the correct manner;
  • Direct driver management for around 15+ HGV drivers;
  • Re-working of transport plans for around 30+ deliveries and night trunkers per shift;
  • Managing tacho infringements and vehicle compliance in-line with VOSA regulations;
  • Managing holiday allowance and general staffing issues;
  • Deal with customer queries and complaints effectively, ensuring that good customer service is maintained;
  • Dealing with driver queries appropriately and ensuring driver collections and deliveries are completed to schedule;
  • Develop and maintain positive relationships with our customers;
  • To carry out other tasks that may be required for the company from time to time;
  • To answer the telephones in a timely and appropriate manner.


  • CPC (International or National) would be strongly desirable;
  • 2+ years experience in as a transport professional;
  • Proven history of managing teams of 10+ would be ideal;
  • A knowledge of transport planning would be advantageous on either a single or multi-drop basis;
  • Experience with hands on driver management – tacho infringement management / ADR etc;
  • Ability to commute to Derbyshire.