Sales Operations Analyst Job Description Template
Our company is looking for a Sales Operations Analyst to join our team.
Responsibilities:
- General administrative duties ensuring process adherence by all departments;
- Maintain an existing portfolio of reports to ensure that reporting efforts are not duplicated;
- Pro-actively seek out improvement opportunities across sales operations functions and processes, project-managing changes and measuring results;
- Work cross-functionally to create policy, process and procedures to drive and support critical business priorities;
- Manage and enhance lead flow, importation, distribution, and tracking processes;
- Contribute to the establishment and management of sales planning operational processes;
- Provide end-user training sessions as needed;
- Interpret and analyse data, identify trends and establish reports for sales and management;
- Other projects as deemed necessary by the EU analytics and reporting manager;
- Assist with monthly leadership reporting;
- Independently create reports using excel and reporting software platforms;
- Manage the Sales and Marketing SharePoint site to ensure accuracy of materials;
- Support in understanding business reporting objectives and co-ordinating activity plans;
- Perform quality control functions on all deliverables including standard and ad hoc reports;
- Perform partner referral reporting.
Requirements:
- 4+ years experience in analytical role;
- Strong communication and interpersonal skills;
- Operational background in Sales, Marketing and/or Customer Service sectors a bonus;
- Demonstrable experience of reporting and production of summary analysis;
- Good written and verbal communication skills;
- Experience with CRM, NetSuite and Microsoft Excel a plus;
- Private Medical Insurance (self & dependents);
- Ability to work independently and be proactive;
- Strong analytical, mathematical and quantitative skills;
- 2+ years of experience in a customer service role;
- Educated to degree level in a business or similar subject (preferred);
- Experience in multi-country targeting and segmentation models (workload modelling);
- 2+ years of experience in Sales, Sales Readiness or Sales Enablement;
- Experience in researching European pharmaceutical markets;
- Adaptable self-starter, with good organizational skills, who takes initiative and asks questions.