Investigative Support assistant Job Description Template
Our company is looking for a Investigative Support assistant to join our team.
Responsibilities:
- Provide administration in the processing of cases;
- Identify any errors in the case;
- Support the investigation of allegations by gathering further information and facts;
- Provide a customer focused service;
- Preparing case bundles;
- Maintaining records;
- Send statutory notices to parties;
- Support Case Officers and Investigators with the preparation of letters, papers, and bundles;
- Process incoming correspondence.
Requirements:
- Proven administrative experience in a complex office environment;
- Ability to work within defined regulations and following established procedures;
- Ability to deal with a high workload;
- Strong attention to detail;
- IT Literate;
- Well organised and able to problem solve;
- Demonstrable numeracy skills;
- Strong written and verbal communication skills;
- Demonstrate a high level of integrity, resilience and professionalism.