Investigative Support assistant

Investigative Support assistant Job Description Template

Our company is looking for a Investigative Support assistant to join our team.


  • Provide administration in the processing of cases;
  • Identify any errors in the case;
  • Support the investigation of allegations by gathering further information and facts;
  • Provide a customer focused service;
  • Preparing case bundles;
  • Maintaining records;
  • Send statutory notices to parties;
  • Support Case Officers and Investigators with the preparation of letters, papers, and bundles;
  • Process incoming correspondence.


  • Proven administrative experience in a complex office environment;
  • Ability to work within defined regulations and following established procedures;
  • Ability to deal with a high workload;
  • Strong attention to detail;
  • IT Literate;
  • Well organised and able to problem solve;
  • Demonstrable numeracy skills;
  • Strong written and verbal communication skills;
  • Demonstrate a high level of integrity, resilience and professionalism.