Training Coordinator Job Description Template
Our company is looking for a Training Coordinator to join our team.
Responsibilities:
- Processing the enquiries and bookings via email and phone;
- Processing enquiries and bookings via email and telephone;
- After sales support;
- Pro-active development of key accounts;
- Liaising between clients and training providers;
- Providing cancellation and re-scheduling support;
- You will be involved in planning the event dates, securing venues and trainers/facilitators;
- Advertising, meeting and greeting and closing events, agreeing expenditure, processing payments and issuing follow-up documentation;
- Arranging travel and accommodation for trainers;
- Liaising with training venues as required, including confirming or cancelling courses and arranging delegate accommodation and other requests;
- Course administrative such as issuing certificates;
- Managing website and any other web-related projects relating to the business;
- Managing, maintaining and marketing training products to the UK and overseas;
- Assist International Training Manager and Managing Director in developing the portfolio of training programmes to meet market requirements;
- Recruiting, monitoring and develop Open Learning course tutors as necessary.
Requirements:
- Commercially minded and analytical;
- Excellent organisational skills and attention to detail;
- Proactive and a team player;
- Self-motivated with a can-do attitude;
- Excellent written English;
- The ability to be flexible and adapt to changing business needs;
- Computer literate, with experience of Microsoft Office;
- The ability to problem-solve and multitask;
- Strong IT Skills required (e.g. Advanced Excel Skills desirable);
- The ability to form and maintain excellent relationships with key stakeholders;
- Excellent computer and organisational skills;
- Proficient in the MS Office Suite (Word, Outlook and Excel);
- Effective communicator across all levels;
- Basic office experience;
- Previous experience with Cornerstone advantage but not essential.