Qualifications Administrator Job Description Template
Our company is looking for a Qualifications Administrator to join our team.
Responsibilities:
- Claiming certificates from the awarding body for learners that have achieved;
- Quality and Compliance checks of enrolment and completion paperwork Registration of candidates with Awarding Bodies;
- Supporting training staff with any admin requirements they have;
- Quality and Compliance checks of monthly reviews;
- Taking inbound calls from learners, employers, and partners;
- Running reports from MI system;
- Sending certificates out to learners and prime contractors;
- Ensuring timely submission of paperwork to prime contractor;
- Process breaks in learning and returns to learning;
- Data input of new enrolments, employers, reviews, completions and leavers onto MI system;
- Data cleansing of MI system to ensure 100% accuracy;
- Registering learners onto e-portfolio;
- Management of filing procedures;
- Point of contact for prime contractors for any data queries;
- Obtaining expired Employer Liability Insurance details.
Requirements:
- Ability to cope well under pressure;
- Enthusiasm in the work place;
- Strong organisational skills;
- Strong communication and interpersonal skills;
- Minimum of two years’ experience in an admin role;
- Excellent customer service skills;
- Process breaks in learning and returns to learning;
- Data cleansing of MI system to ensure 100% accuracy;
- Management of filing procedures;
- Point of contact for prime contractors for any data queries;
- Registering learners onto e-portfolio;
- Claiming certificates from the awarding body for learners that have achieved;
- Running reports from MI system;
- Quality and Compliance checks of monthly reviews;
- Supporting training staff with any admin requirements they have.