Repairs and Maintenance Team Leader Job Description Template
Our company is looking for a Repairs and Maintenance Team Leader to join our team.
Responsibilities:
- Ensure your team is trained and developed to support the requirements of the contracts and to support the successful completion of their role;
- Communicating and liaising with other Maintenance Operatives, Head Office staff, Line Manager, sub-contractors and possibly local authority staff;
- Planning and managing personal business objectives in line with the Statement of Requirements (SOR) set out in the contracts;
- Conducting hands on Maintenance Operative duties;
- Pursuing personal development of skills and knowledge necessary for the effective performance of the role;
- Effectively and promptly managing your team’s performance, both as a team and individually;
- Being a role model for the company’s values, behaviours and ways of working;
- Motivating and inspiring your team to deliver exceptional customer service;
- Using management information and performance data to improve your team’s performance and results;
- Creating an environment where your team are empowered to put the customer first and propose practical solutions;
- Bringing the team together so you get the best out of them as a group – using all of their skills.
Requirements:
- Must be able to travel across a large geographical portfolio on a daily/weekly basis;
- Able to work well under pressure;
- Previous property maintenance experience/knowledge at team leader level;
- Excellent relationship building skills;
- Good communication skills with the ability to influence, persuade and negotiate at all levels;
- Excellent customer service skills;
- Ensuring targets are delivered;
- Able to build strong relationships with other departments and customers;
- Good problem solving skills;
- An understanding of property maintenance would be an advantage;
- Able to work under pressure;
- Good writing skills;
- The successful applicant will need a driving licence, their own van and tools. You will be required to undertake a DBS check before employment starts;
- Able to successfully coach and develop your team;
- Previous team leader/supervisory skills.