Data Centre Account Manager

Data Centre Account Manager Job Description Template

Our company is looking for a Data Centre Account Manager to join our team.


  • Ensure that all compliance and standards are implemented across the site;
  • Identify and recommend operational improvements to be implemented on site;
  • Oversee scheduling of preventive maintenance, contracted maintenance and general maintenance with minimum disruption of building services;
  • Review any service failures and produce incident reports when required;
  • Recommend/implement improvements to the preventive maintenance programme on an on-going basis;
  • Oversee all building systems and critical facilities equipment including fire/life safety, mechanical and electrical systems;
  • Review quotations for the procurement of additional works within agreed authorised limits;
  • Recruit, manage and develop site team;
  • Devise technical enhancements to improve various aspects of building operations;
  • Strategically plan and implement a critical and non critical engineering maintenance strategy for all properties in scope;
  • Ensure compliance with latest legislation in terms of statutory maintenance, health & safety, and environmental management;
  • Understand and utilize maximum capabilities of all operational systems, including BMS, CMMS, etc;
  • Liaise with the Client Service Manager, Asset Management and Technical Operations;
  • Maintain a motivated and engaged team;
  • Set team targets and manage/monitor performance.


  • Excellent client / vendor relationship skills;
  • Clear Reporting Abilities;
  • Time served Mechanical/Electrical Engineering Manager with a recognised qualification C&G/HNC;
  • Sustainability Awareness;
  • Strong IT Skills;
  • Membership of an Engineering related professional body i.e. CIBSE/IEE;
  • Proven track record working in the critical or data centre environment;
  • A Health & Safety qualification (IOSH minimum or preferably NEBOSH);
  • Strong technical background and understanding of critical systems;
  • Strong financial understanding;
  • Commercial awareness;
  • Ability to effectively respond to complex inquiries or complaints from clients.

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