Spa Manager manages the spa facility. Administers, plans, and evaluates programs for all age groups. Being a Spa Manager hires, trains, and monitors the performance of professional spa personnel. Ensures that program goals are met and adheres to local, state, and federal regulations regarding cleanliness, accessibility, and safety of the facility. Additionally, Spa Manager may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Spa Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Spa Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
Spa Manager Job Description Template
Our company is looking for a Spa Manager to join our team.
Responsibilities:
- Ensure client confidentiality policies are followed among the team;
- Complete staff rotas taking into account any staff holidays, bookings and budgets;
- Liaise with the General Manager to ensure effective and smooth operation of the Spa;
- Monitoring and ordering of stock to ensure correct levels;
- Actively promote the salon and park facilities;
- Provide beauty treatments to park guests from treatment menu;
- Upsell beauty products to guests, where appropriate;
- Take bookings by phone and in person.
Requirements:
- NVQ Level 3 or equivalent in Beauty Therapy;
- Strong communication skills through a variety of methods;
- Excellent customer service skills;
- Positive and enthusiastic attitude;
- Willingness to learn new skills.