Senior Customer Service Representative Job Description Template
Our company is looking for a Senior Customer Service Representative to join our team.
Responsibilities:
- Participates in group and project meetings as required;
- Participation in departmental 24 hour emergency “on-call” service is a requirement of this position;
- Other related duties as assigned;
- Follow directions closely and possess ownership/responsibility for tasks;
- Responsible for placing and monitoring orders submitted by fax or email.
Requirements:
- High school diploma or equivalent;
- SAP experience/proficiency a plus;
- Minimum of 4 years’ experience in logistics, supply chain, sales support or other technical field and/or inventory management;
- Up to 5%
- Customer Service experience required.