Senior Customer Service Representative

Senior Customer Service Representative Job Description Template

Our company is looking for a Senior Customer Service Representative to join our team.


  • Participates in group and project meetings as required;
  • Participation in departmental 24 hour emergency “on-call” service is a requirement of this position;
  • Other related duties as assigned;
  • Follow directions closely and possess ownership/responsibility for tasks;
  • Responsible for placing and monitoring orders submitted by fax or email.


  • High school diploma or equivalent;
  • SAP experience/proficiency a plus;
  • Minimum of 4 years’ experience in logistics, supply chain, sales support or other technical field and/or inventory management;
  • Up to 5%
  • Customer Service experience required.