Funeral Co-ordinator Job Description Template
Our company is looking for a Funeral Co-ordinator to join our team.
Responsibilities:
- You’ll be sensitive to the families’ needs and provide them with a confidential and discreet service;
- Look after the deceased in our care, from helping doctors with certification to checking the deceased’s personal effects;
- Support our local communities, building strong relationships, whilst acting as a trusted ambassador for our funeral care services;
- Welcome our clients, making them feel at ease, whilst guiding them through the process;
- When a family wishes to visit their loved one in the chapel of rest, you’ll make sure that the experience is a respectful and truly memorable one;
- Accurately process funeral arrangements, completing all important and relevant paperwork;
- Welcome our clients, making them feel at ease and guiding them through the process;
- Accurately process funeral arrangements, completing all relevant paperwork;
- Drive our vehicles with pride and care, whilst maintaining our fleet, ensuring they are in a pristine condition for each funeral;
- Help to dress and prepare the deceased, including preparing for viewing and placing the deceased into the coffin or casket dressed;
- Make sure that visits to loved ones in our care are fitting and respectful;
- Act as a bearer on all types of funerals and removals;
- On occasion, collect the deceased and take them to rest at one of our funeral homes;
- Support our local communities, building strong relationships while acting as a trusted ambassador for our funeralcare services.
Requirements:
- Excellent communication and listening skills;
- Accurate and high attention to detail;
- Proactive and able to plan your time in both busy and quiet periods;
- Highly organised with good administrative and coordination skills;
- Resilient and able to work under pressure;
- IT literate and a competent user of MS Office;
- Empathetic with a caring nature;
- Able to work your hours flexibly, including providing cover for holidays, sickness and busy periods;
- You’ll be lifting and carrying the deceased in a range of environments, so you’ll need to be physically fit to do this;
- Full driving licence.