Customer Sales Representative

Customer Sales Representative Job Description Template

Our company is looking for a Customer Sales Representative to join our team.

Responsibilities:

  • To be able to use and understand the Touchstar predictive dialling system;
  • To sell to the company’s customer base providing a high level of customer service to the standard expected by both company and customer;
  • To work to targets periodically set by the Directors and communicated to the Call Centre;
  • Ensure the accurate completion of paperwork in relation to the role;
  • To ring a specific number of customers per hour to targets set by the Directors so as to maximise long term revenue from the customer base;
  • To know what your responsibilities are under the Health & Safety Act and to work safely at all times;
  • To attend training sessions when necessary to update or refresh skills;
  • Attend meetings, appraisals and other activities when necessary to keep up to date with current issues.

Requirements:

  • Keyboard Skills;
  • Selling Skills;
  • Telephone Skills;
  • Communication skills;
  • Customer Service;
  • Accurate and numerate.