Sales Development Rep

Sales Development Rep Job Description Template

Our company is looking for a Sales Development Rep to join our team.

Responsibilities:

  • Manage sensitive customer and prospect information;
  • Quickly and expertly navigate the internet, including utilization of appropriate search techniques;
  • Field inbound calls from prospective customers generated from targeted marketing programs;
  • Work effectively with and assist others in a team environment;
  • Build profiles of prospective clients using publicly available information;
  • Acquire and leverage investigation or probing skills to uncover sales opportunities;
  • Work campaigns consisting of pre-qualified calls or cold calls and securing appointments for our sales representatives;
  • Update client and prospect information in our CRM systems;
  • Ensure client and prospect satisfaction by determining needs and transferring calls to the appropriate party for resolution;
  • Research and qualify new business opportunities in accordance with approved sales management guidelines.

Requirements:

  • Strong written and verbal communication skills;
  • Bachelor’s degree or equivalent experience; business or marketing major preferred;
  • Ability to quickly and expertly navigate the internet, including utilization of appropriate search techniques;
  • Ability to work effectively with and assist others in a team environment;
  • Experience working in a fast paced competitive environment is preferred;
  • Experience with CRM systems is a plus;
  • Strong time management skills;
  • Strong detail orientation with the ability to follow defined processes;
  • Ability to work in a high energy, fast-paced environment;
  • Expertise of cloud-based products especially IaaS or PaaS;
  • Key attention to detail to produce reports and analytics of current lead status;
  • Proactive, organised and an ability to work without constant supervision;
  • An interest in cloud technologies;
  • Excellent time management / planning skills;
  • Experience within the cloud or technology industry.