Sales Development Representative, EMEA

Sales Development Representative, EMEA Job Description Template

Our company is looking for a Sales Development Representative, EMEA to join our team.


  • Generate, retain, and engage a high volume of new leads in a timely manner;
  • Research and understand the needs of our clients, prospects, and customers, and effectively communicate Medallia’s value proposition;
  • Partner with Marketing on driving attendance to events, tradeshows, webinars, and conferences;
  • Prioritize opportunities and mobilize the appropriate internal resources to help accelerate our sales cycles;
  • Manage and appropriately forecast your leads using;
  • Qualify inbound leads coming through the sales line and “contact us” forms;
  • Establish rapport and build strong relationships with all levels of stakeholders, including senior executives (VPs, SVPs, EVPs);
  • Own documentation with our prospects, including capturing use cases, lead scores, purchase timeframes, and next steps.


  • Ability to engage with customers and prospects at every level of the organization – from the frontline to the C-Suite;
  • Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence;
  • Experience with CRM applications preferred;
  • Strong oral and written communication;
  • Excited about learning CEM and discovering where customers are in their journey;
  • 6+ months of experience in Enterprise B2B software/SaaS sales a strong plus;
  • 1+ year of successful experience in telemarketing, preferably in technology;
  • Must be flexible to travel to regional training courses and events;
  • Interest in working at a fast-paced, high-growth company;
  • Bachelor’s degree strongly preferred, high school diploma or equivalent required;
  • Demonstrated success in prospecting into Fortune 500 companies;
  • Extremely self-motivated with a diligent work ethic;
  • Native/Fluent in German, French, Italian or Spanish;
  • Ability to work independently as well as part of a team in a fast-paced environment;
  • High level of integrity and strong commitment to building a successful company.